Aged Care Assessor (Non-Clinical)

Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. Centacare services the North Queensland community from offices in Townsville, Ayr, Bowen, Mt Isa, Cloncurry and Normanton. Benefits you will enjoy SCHADS L4 Salary Great NFP Salary Sacrifice options available to reduce your taxable salary by $15,900 p.a. with Eziway Salary Packaging 5 Weeks Annual Leave + 17.5% leave loading Birthday Leave + Other Above Award Benefits Extensive support and investment in your Professional Development Full time, part time and casual roles available Long term contract position until End of 2029 Your Opportunity This position is responsible for conducting assessments for older Australians to determine eligibility for government funded aged care services. The role is essential in the delivery of personalised, client centered assessments that promote independence and improve quality of life. The aged care assessor ensures that all assessments are completed in accordance with the Aged Care Assessment Quality Framework. Key Responsibilities Conduct detailed, face-to-face assessments for clients seeking aged care services Observe clients in their home or community settings to gain insights into their daily routines, environmental risks, and overall needs; Collaborate with clients, their families, and representatives to develop tailored support plans based on individual needs, preferences, and goals; Ensure all assessments and support plans adhere to the Aged Care Assessment Quality Framework and best practices in clinical governance; Engage with clients and their representatives to explain the assessment process, service options, and available supports; Facilitate referrals to approved service providers based on the client’s assessed needs and approved support plan. Desired Skills and Experience Relevant qualifications in Aged Care, Social Work, or a related field; Experience working in Community Services, Aged Care, or Human Services Current C class Driver’s license (QLD). Proven experience in conducting comprehensive assessments within Aged Care, Disability, Health, or Community Services environments. High level of interpersonal, communication and negotiation skills, particularly when working with clients, families and multi-disciplinary teams; Demonstrated ability to manage a caseload of clients, prioritise tasks and meet deadlines in a high-volume work environment; Sound level of cultural competency, with the ability to provide services to clients from diverse backgrounds; Sound level of practical experience in the use of applicable corporate systems and client management systems, including the Microsoft Office Suite. Other requirements: Working with Children Clearance (Blue Card) and NDIS worker screening (Yellow Card) National Police Check PLEASE NOTE:

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED. If you have not received any contact within 30 days of the commencement of this ad, unfortunately your application has been unsuccessful. We wish you all the very best in your future applications. For any new recruitment ads, we encourage all applicants to go to our website

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https://www.centacarenq.org.au/ Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.

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