RAC are recruiting for an
AI Senior Product Manager . Your role is to achieve a number of agreed outcomes across a substantial program of work. You will help create and deliver a roadmap with a continuous focus on quality, pace, and the accurate measurement of impact. The role will focus on optimising resource deployment (patrols, flatbeds, and contractors) using cutting-edge predictive and prescriptive AI models, Data Science, and Machine Learning to improve operational efficiency, reduce costs, and enhance customer satisfaction through "right first time" service delivery. You will be able to demonstrate experience as a Product Manager in a technical or data-driven environment with a strong understanding of AI, Data Science, and Machine Learning applications. What you will do
Define the project vision, goals, and roadmap, ensuring alignment with organisational objectives. Gather requirements from stakeholders, including operational teams and leadership, and translate them into actionable deliverables. Prioritise features and tasks based on business value, technical feasibility, and timelines. Collaborate with the team of Data Scientists and Engineers to develop innovative solutions for deployment optimisation. Partner with internal teams to ensure smooth integration of project into existing systems and business processes. Monitor project progress, manage risks, and address roadblocks to ensure timely delivery. Define success metrics and KPIs for AI initiatives and monitor their performance post-launch. Drive continuous improvement by incorporating feedback and analysing results. What you will need
Exceptional communication, stakeholder management, and organisational skills. Able to convey ideas and technical content to different stakeholders, from engineers to senior executives. Experience with Agile methodologies and managing cross-functional teams. Familiarity with automotive, logistics, or fleet management data is an advantage. Experience of owning a complex data science/Gen AI problem from ideas and discovery through to prioritisation, definition, delivery, and post-launch evaluation, demonstrating sound decision-making at each stage. Data Proficiency and Collaboration: Skilled in analysing raw data and using SQL and other data tools to visualise insights; effectively translates complex data needs into clear requirements for data science/Gen AI teams and actionable recommendations for stakeholders. Sufficient understanding of software development, data science, and GenAI processes and design principles to be able to communicate and collaborate effectively with the technical team and to assess the implications of technical decisions on the product strategy and user experience. In return, we offer:
At the RAC, our colleagues do whatever it takes to help our customers. And we believe in rewarding you in return. As well as a competitive salary, there’s also an annual bonus scheme in place. Plus, you’ll have all these extra benefits: FREE RAC Breakdown cover from day one Colleague Share Scheme – a unique opportunity to become an owner of our business and share in the future success of the RAC! Car salary sacrifice scheme – including offers on electric vehicles Hybrid working Group Life Assurance of up to 4 x salary Health and wellbeing benefits – including healthcare cash plan and private medical insurance. We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.
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AI Senior Product Manager . Your role is to achieve a number of agreed outcomes across a substantial program of work. You will help create and deliver a roadmap with a continuous focus on quality, pace, and the accurate measurement of impact. The role will focus on optimising resource deployment (patrols, flatbeds, and contractors) using cutting-edge predictive and prescriptive AI models, Data Science, and Machine Learning to improve operational efficiency, reduce costs, and enhance customer satisfaction through "right first time" service delivery. You will be able to demonstrate experience as a Product Manager in a technical or data-driven environment with a strong understanding of AI, Data Science, and Machine Learning applications. What you will do
Define the project vision, goals, and roadmap, ensuring alignment with organisational objectives. Gather requirements from stakeholders, including operational teams and leadership, and translate them into actionable deliverables. Prioritise features and tasks based on business value, technical feasibility, and timelines. Collaborate with the team of Data Scientists and Engineers to develop innovative solutions for deployment optimisation. Partner with internal teams to ensure smooth integration of project into existing systems and business processes. Monitor project progress, manage risks, and address roadblocks to ensure timely delivery. Define success metrics and KPIs for AI initiatives and monitor their performance post-launch. Drive continuous improvement by incorporating feedback and analysing results. What you will need
Exceptional communication, stakeholder management, and organisational skills. Able to convey ideas and technical content to different stakeholders, from engineers to senior executives. Experience with Agile methodologies and managing cross-functional teams. Familiarity with automotive, logistics, or fleet management data is an advantage. Experience of owning a complex data science/Gen AI problem from ideas and discovery through to prioritisation, definition, delivery, and post-launch evaluation, demonstrating sound decision-making at each stage. Data Proficiency and Collaboration: Skilled in analysing raw data and using SQL and other data tools to visualise insights; effectively translates complex data needs into clear requirements for data science/Gen AI teams and actionable recommendations for stakeholders. Sufficient understanding of software development, data science, and GenAI processes and design principles to be able to communicate and collaborate effectively with the technical team and to assess the implications of technical decisions on the product strategy and user experience. In return, we offer:
At the RAC, our colleagues do whatever it takes to help our customers. And we believe in rewarding you in return. As well as a competitive salary, there’s also an annual bonus scheme in place. Plus, you’ll have all these extra benefits: FREE RAC Breakdown cover from day one Colleague Share Scheme – a unique opportunity to become an owner of our business and share in the future success of the RAC! Car salary sacrifice scheme – including offers on electric vehicles Hybrid working Group Life Assurance of up to 4 x salary Health and wellbeing benefits – including healthcare cash plan and private medical insurance. We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.
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