CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?
YOUR ROLE
Our air freight operation based in Hounslow is looking for an enthusiastic Air Customer Service Administrator where you will manage air import shipments, ensuring timely and accurate communication with clients, and provide exceptional customer service. This role will see you working Monday to Friday, 08:30am to 05:30pm. WHAT ARE YOU GOING TO DO?
Reporting to the Air Import Customer Service Supervisor you will focus on operational processes, acting as the key contact with customers, supporting with customs clearance procedures and confirming delivery requirements. Manage and monitor shipment progress, ensuring customers are kept informed at every milestone of the process. Deal with customer complaints, requests, and queries offering swift remedial actions. Support with financial processes, ensuring all information including quotes or billing instructions are accurately in place for invoicing files. WHAT ARE WE LOOKING FOR?
Our ideal candidate will have experience of operating in a fast-paced airfreight department. You will have strong knowledge of import activities and customs clearance procedures to help support our customers. You will have the ability to adhere to tight timescales, be highly organized, able to problem solve and build effective relationships. You will be proficient in using Microsoft Office based programs and experience with Cargowise system would be highly advantageous. WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role. ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.
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Our air freight operation based in Hounslow is looking for an enthusiastic Air Customer Service Administrator where you will manage air import shipments, ensuring timely and accurate communication with clients, and provide exceptional customer service. This role will see you working Monday to Friday, 08:30am to 05:30pm. WHAT ARE YOU GOING TO DO?
Reporting to the Air Import Customer Service Supervisor you will focus on operational processes, acting as the key contact with customers, supporting with customs clearance procedures and confirming delivery requirements. Manage and monitor shipment progress, ensuring customers are kept informed at every milestone of the process. Deal with customer complaints, requests, and queries offering swift remedial actions. Support with financial processes, ensuring all information including quotes or billing instructions are accurately in place for invoicing files. WHAT ARE WE LOOKING FOR?
Our ideal candidate will have experience of operating in a fast-paced airfreight department. You will have strong knowledge of import activities and customs clearance procedures to help support our customers. You will have the ability to adhere to tight timescales, be highly organized, able to problem solve and build effective relationships. You will be proficient in using Microsoft Office based programs and experience with Cargowise system would be highly advantageous. WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role. ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.
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