Application Fraud Strategy & Change Manager
Be among the first 25 applicants About Starling Bank
Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Hybrid working:
All colleagues at Starling work a minimum of 10 days a month in any of our Starling offices (Cardiff, Manchester, Southampton & London). About the Role
By working alongside Fraud Investigators, Data Scientists, Product Managers and the Engineering team, you'll be expected to think strategically and critically, designing efficient solutions/strategies that meet industry best practices as a minimum. Take a high degree of responsibility over the detection and prevention of fraud, with a specific focus towards Starling's Application Fraud controls. Responsibilities
Play a key role in proactively developing and deploying robust application fraud strategies. Be a Subject Matter Expert of Cifas & SIRA systems, particularly around strategic rule design, stop files and high risk lists. Assist with the ongoing focus on identifying active and potential threats to diminish risk and reduce costs associated with fraud losses, investigations and customer remediation. Continuously assess the effectiveness of the bank's fraud controls to ensure our approach meets regulatory and commercial objectives. Work with dedicated Engineers and Data experts to dynamically install fraud controls efficiently. Conduct analysis of changes and anomalies in customer behaviour, application numbers and suspicious patterns of behaviour. Attend external schemes and industry-related meetings, roundtables and working groups to maintain awareness of forthcoming legislative & regulatory changes. Raise awareness and understanding of Application Fraud issues/risks affecting the bank and ensure operational and service teams are informed of new/emerging trends. Coordinate with Fraud Risk, Fraud Operations, Product and L&D regarding new industry initiatives and adherence to industry guidelines. Work with Fraud Operations, Onboarding, Compliance and Engineering teams on the design of Application Fraud rules and controls. Produce and maintain MI highlighting key trends and performance to Risk and Executive committees. Conduct and assist with regular analysis of existing and new products/services to identify new Application Fraud risks and suggest improvements/optimisations early in the scope/design phase. Requirements
3+ years of experience working in an Application Fraud Strategy role. Expert knowledge of Cifas and SIRA from a functional, analytical and rule base deployment perspective is essential. Excellent communication skills (written and verbal). Good understanding of the use of bureau data and tools. Skilled in data analysis, able to understand trends and propose solutions to mitigate fraud risk. Good awareness of Application Fraud typologies. Strong knowledge of new and existing regulations concerning Fraud. Benefits
25 days holiday (plus take your public holiday allowance whenever works best for you). An extra day's holiday for your birthday. Annual leave increases with length of service, and you can choose to buy or sell up to five extra days off. 16 hours paid volunteering time a year. Salary sacrifice, company enhanced pension scheme. Life insurance at 4x your salary & group income protection. Private Medical Insurance with VitalityHealth including mental health support and cancer care. Generous family-friendly policies. Incentives refer a friend scheme. Perkbox membership giving access to retail discounts and wellness platform. Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing. About Us
You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. We're on a mission to radically reshape banking - and that starts with our brilliant team. We're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Seniority Level
Mid-Senior level Employment Type
Full-time Job Function
Project Management and Information Technology
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Be among the first 25 applicants About Starling Bank
Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Hybrid working:
All colleagues at Starling work a minimum of 10 days a month in any of our Starling offices (Cardiff, Manchester, Southampton & London). About the Role
By working alongside Fraud Investigators, Data Scientists, Product Managers and the Engineering team, you'll be expected to think strategically and critically, designing efficient solutions/strategies that meet industry best practices as a minimum. Take a high degree of responsibility over the detection and prevention of fraud, with a specific focus towards Starling's Application Fraud controls. Responsibilities
Play a key role in proactively developing and deploying robust application fraud strategies. Be a Subject Matter Expert of Cifas & SIRA systems, particularly around strategic rule design, stop files and high risk lists. Assist with the ongoing focus on identifying active and potential threats to diminish risk and reduce costs associated with fraud losses, investigations and customer remediation. Continuously assess the effectiveness of the bank's fraud controls to ensure our approach meets regulatory and commercial objectives. Work with dedicated Engineers and Data experts to dynamically install fraud controls efficiently. Conduct analysis of changes and anomalies in customer behaviour, application numbers and suspicious patterns of behaviour. Attend external schemes and industry-related meetings, roundtables and working groups to maintain awareness of forthcoming legislative & regulatory changes. Raise awareness and understanding of Application Fraud issues/risks affecting the bank and ensure operational and service teams are informed of new/emerging trends. Coordinate with Fraud Risk, Fraud Operations, Product and L&D regarding new industry initiatives and adherence to industry guidelines. Work with Fraud Operations, Onboarding, Compliance and Engineering teams on the design of Application Fraud rules and controls. Produce and maintain MI highlighting key trends and performance to Risk and Executive committees. Conduct and assist with regular analysis of existing and new products/services to identify new Application Fraud risks and suggest improvements/optimisations early in the scope/design phase. Requirements
3+ years of experience working in an Application Fraud Strategy role. Expert knowledge of Cifas and SIRA from a functional, analytical and rule base deployment perspective is essential. Excellent communication skills (written and verbal). Good understanding of the use of bureau data and tools. Skilled in data analysis, able to understand trends and propose solutions to mitigate fraud risk. Good awareness of Application Fraud typologies. Strong knowledge of new and existing regulations concerning Fraud. Benefits
25 days holiday (plus take your public holiday allowance whenever works best for you). An extra day's holiday for your birthday. Annual leave increases with length of service, and you can choose to buy or sell up to five extra days off. 16 hours paid volunteering time a year. Salary sacrifice, company enhanced pension scheme. Life insurance at 4x your salary & group income protection. Private Medical Insurance with VitalityHealth including mental health support and cancer care. Generous family-friendly policies. Incentives refer a friend scheme. Perkbox membership giving access to retail discounts and wellness platform. Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing. About Us
You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. We're on a mission to radically reshape banking - and that starts with our brilliant team. We're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Seniority Level
Mid-Senior level Employment Type
Full-time Job Function
Project Management and Information Technology
#J-18808-Ljbffr
