This is an exciting opportunity to join our award-winning Health Informatics department and implement our new Digital Strategy PROUDTOBEDIGITAL. We are seeking to recruit an enthusiastic, committed, and driven individual to join us as the Application Project Support.
Some of the many reasons to work at the Trust include: The Rotherham NHS Foundation Trust is digitally mature with over 10 years of experience. Health Informatics at Rotherham has achieved Level 2 Towards Excellence Accreditation and is strongly committed to supporting individuals with professionalisation, offering a year’s free membership to a relevant professional body. We are conveniently located just off the M1 motorway, allowing for excellent commute times across most of Yorkshire, North Derbyshire, and West Lincolnshire and Humberside.
The Trust is heavily invested in the transformation of the Electronic Patient Records in both the Hospital and Community settings and has been for over 10 years, making us a digitally mature organisation.
The post will be an integral part of the Application Specialist team and will provide support to the Application Specialists while also having their own work packages to manage.
A good candidate will be able to prioritise their own workload and work with others to provide an excellent service.
Main duties of the job The post holder will work under the Application Specialist Team Lead to help support the team with configuration and incident management tasks. The post holder will be involved in the configuration of both of the Trust's EPRs (Meditech and SystmOne) and support the team in achieving the departmental and team level targets and KPIs. The role will include 2nd line system support and working with both internal teams and 3rd party suppliers to improve current working practices and troubleshoot issues.
About us The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham.
As a Trust, we are on a journey to excellence, and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for the question, "Would you recommend the Trust as a place to work?", and we were one of the most improved for staff engagement overall.
But don’t just take our word for it; each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day, and we are proud of the improvements we are making.
All of our 5,100 colleagues are key to our improvement journey, and we are continuing to improve our services by upholding the Trust's values of Ambitious, Caring, and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence.
Job responsibilities Please see the attached Job Description and Person Specification for full details of the role and responsibilities.
Person Specification Experience
Working on/with clinical electronic patient records
Contribution to well-managed projects/work packages
History of explaining concepts to non-technical staff
Advanced use of spreadsheets
Experience in a system support role
Working as part of a team
Experience of working in the NHS
Regular use of DSE and other related IT equipment with advanced keyboard skills
EPR system management/configuration
Experience of writing reports, technical documentation, and policies and procedures
Knowledge
Working knowledge of clinical EPR Systems
Providing support to customers of clinical IT systems
Working knowledge of desktop systems, i.e., MS Office
Knowledge of change management principles
Knowledge of project management methodologies
Data quality and integrity
Knowledge of Information Governance and GDPR
Qualifications
HND, Level 5 Diploma, or equivalent in relevant technical/administrative subject or equivalent occupational/professional experience
ICT skills at level 3 or equivalent professional experience
5 GCSEs or equivalent including English and Maths
Prince 2 Foundation or equivalent project management qualification, or experience of project and programme management techniques
Member of British Computer Society or equivalent professional registration
£29,970 to £36,483 a year Per annum, pro rata
#J-18808-Ljbffr
Some of the many reasons to work at the Trust include: The Rotherham NHS Foundation Trust is digitally mature with over 10 years of experience. Health Informatics at Rotherham has achieved Level 2 Towards Excellence Accreditation and is strongly committed to supporting individuals with professionalisation, offering a year’s free membership to a relevant professional body. We are conveniently located just off the M1 motorway, allowing for excellent commute times across most of Yorkshire, North Derbyshire, and West Lincolnshire and Humberside.
The Trust is heavily invested in the transformation of the Electronic Patient Records in both the Hospital and Community settings and has been for over 10 years, making us a digitally mature organisation.
The post will be an integral part of the Application Specialist team and will provide support to the Application Specialists while also having their own work packages to manage.
A good candidate will be able to prioritise their own workload and work with others to provide an excellent service.
Main duties of the job The post holder will work under the Application Specialist Team Lead to help support the team with configuration and incident management tasks. The post holder will be involved in the configuration of both of the Trust's EPRs (Meditech and SystmOne) and support the team in achieving the departmental and team level targets and KPIs. The role will include 2nd line system support and working with both internal teams and 3rd party suppliers to improve current working practices and troubleshoot issues.
About us The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham.
As a Trust, we are on a journey to excellence, and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for the question, "Would you recommend the Trust as a place to work?", and we were one of the most improved for staff engagement overall.
But don’t just take our word for it; each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day, and we are proud of the improvements we are making.
All of our 5,100 colleagues are key to our improvement journey, and we are continuing to improve our services by upholding the Trust's values of Ambitious, Caring, and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence.
Job responsibilities Please see the attached Job Description and Person Specification for full details of the role and responsibilities.
Person Specification Experience
Working on/with clinical electronic patient records
Contribution to well-managed projects/work packages
History of explaining concepts to non-technical staff
Advanced use of spreadsheets
Experience in a system support role
Working as part of a team
Experience of working in the NHS
Regular use of DSE and other related IT equipment with advanced keyboard skills
EPR system management/configuration
Experience of writing reports, technical documentation, and policies and procedures
Knowledge
Working knowledge of clinical EPR Systems
Providing support to customers of clinical IT systems
Working knowledge of desktop systems, i.e., MS Office
Knowledge of change management principles
Knowledge of project management methodologies
Data quality and integrity
Knowledge of Information Governance and GDPR
Qualifications
HND, Level 5 Diploma, or equivalent in relevant technical/administrative subject or equivalent occupational/professional experience
ICT skills at level 3 or equivalent professional experience
5 GCSEs or equivalent including English and Maths
Prince 2 Foundation or equivalent project management qualification, or experience of project and programme management techniques
Member of British Computer Society or equivalent professional registration
£29,970 to £36,483 a year Per annum, pro rata
#J-18808-Ljbffr
