Salary
Competitive Salary & Benefits Location
Leeds or Manchester - Up to x2 a week This is a permanent, full-time vacancy that will close in 21 days at 23:59 GMT. The Role
Join Our Team as an Applications Support Analyst! Are you passionate about technology and eager to make a real impact? Look no further! The Cox Automotive Product & Technology Group (CAPTG) is on the hunt for a dynamic Applications Support Analyst to join our innovative team in Europe. About Us:
At CAPTG, we are a powerhouse of Product & Technology teams dedicated to delivering and supporting cutting-edge digital solutions for Cox Automotive and its businesses across the UK and Europe. Our mission? To drive innovation and provide exceptional Products and Technology services that fuel our business operations. Your Role:
As an Applications Support Analyst, you'll be at the heart of our operations, ensuring our systems and applications run smoothly and efficiently. Based in either Leeds or Manchester, you'll enjoy a flexible work environment with the expectation of being onsite just 2 days a week. What You'll Do: Support Excellence:
Provide top-notch support for business-critical applications, including occasional out-of-hours support. Leadership:
Lead technical issues and mentor less experienced team members. Maintenance & Monitoring:
Keep our applications running efficiently and monitor daily activities. User Assistance:
Respond promptly to user inquiries and troubleshoot application issues. Collaboration:
Work closely with Service & Engineering teams to resolve technical challenges. Documentation:
Create and maintain detailed documentation of processes, troubleshooting results, and application changes. Continuous Improvement:
Identify and implement service improvement initiatives. What We're Looking For: Experience:
Proven experience in an application support team within an ITIL environment. Technical Skills:
Strong understanding of software applications, database technologies, and operating systems. Knowledge of SQL Server, HTML, XML, FTP, C#, and .NET. Problem-Solving:
Ability to analyze complex technical issues and devise effective solutions. Communication:
Excellent communication skills to explain technical matters to non-technical users and collaborate with team members. Flexibility:
Adaptable to new procedures and technologies with a positive, can-do attitude. Why Join Us? Innovative Environment:
Be part of a team that thrives on innovation and continuous improvement. Professional Growth:
Opportunities to learn, grow, and advance your career. Collaborative Culture:
Work with a supportive and dynamic team that values your contributions. Ready to take your career to the next level? Apply now and become a key player in our mission to deliver exceptional technology services! STRICTLY NO AGENCIES PLEASE We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL. We do not accept unsolicited agency CV's sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV's. Published
11 days ago Closing
in 21 days
#J-18808-Ljbffr
Competitive Salary & Benefits Location
Leeds or Manchester - Up to x2 a week This is a permanent, full-time vacancy that will close in 21 days at 23:59 GMT. The Role
Join Our Team as an Applications Support Analyst! Are you passionate about technology and eager to make a real impact? Look no further! The Cox Automotive Product & Technology Group (CAPTG) is on the hunt for a dynamic Applications Support Analyst to join our innovative team in Europe. About Us:
At CAPTG, we are a powerhouse of Product & Technology teams dedicated to delivering and supporting cutting-edge digital solutions for Cox Automotive and its businesses across the UK and Europe. Our mission? To drive innovation and provide exceptional Products and Technology services that fuel our business operations. Your Role:
As an Applications Support Analyst, you'll be at the heart of our operations, ensuring our systems and applications run smoothly and efficiently. Based in either Leeds or Manchester, you'll enjoy a flexible work environment with the expectation of being onsite just 2 days a week. What You'll Do: Support Excellence:
Provide top-notch support for business-critical applications, including occasional out-of-hours support. Leadership:
Lead technical issues and mentor less experienced team members. Maintenance & Monitoring:
Keep our applications running efficiently and monitor daily activities. User Assistance:
Respond promptly to user inquiries and troubleshoot application issues. Collaboration:
Work closely with Service & Engineering teams to resolve technical challenges. Documentation:
Create and maintain detailed documentation of processes, troubleshooting results, and application changes. Continuous Improvement:
Identify and implement service improvement initiatives. What We're Looking For: Experience:
Proven experience in an application support team within an ITIL environment. Technical Skills:
Strong understanding of software applications, database technologies, and operating systems. Knowledge of SQL Server, HTML, XML, FTP, C#, and .NET. Problem-Solving:
Ability to analyze complex technical issues and devise effective solutions. Communication:
Excellent communication skills to explain technical matters to non-technical users and collaborate with team members. Flexibility:
Adaptable to new procedures and technologies with a positive, can-do attitude. Why Join Us? Innovative Environment:
Be part of a team that thrives on innovation and continuous improvement. Professional Growth:
Opportunities to learn, grow, and advance your career. Collaborative Culture:
Work with a supportive and dynamic team that values your contributions. Ready to take your career to the next level? Apply now and become a key player in our mission to deliver exceptional technology services! STRICTLY NO AGENCIES PLEASE We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL. We do not accept unsolicited agency CV's sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV's. Published
11 days ago Closing
in 21 days
#J-18808-Ljbffr
