Application Support Engineer

·
Full time
Location: Birmingham
· ·
Category: IT & Technology
Role:

Application Support Engineer Salary:

Up to £35k plus benefits Location:

Birmingham office Working Model:

Flexible working hours and location. You can come into the office as much or as little as you like. The average, I would say, is twice a month. Do you want to work in a company that is big enough to have well-established career paths yet small enough to know that all your work makes a real, material difference? How about a company that prides itself on not only some of the best tech talent around but a culture to match? I am looking for an Application Support Engineer to join a busy team of 3. You will be sitting in the engineering team and will take on a crucial part of liaising with the developers. You will be actively troubleshooting and resolving application support incidents. Each ticket will present a new issue to tackle, as this is a purpose-built SAAS platform. You will approach each ticket from a two-pronged strategy: firstly, fixing the issue for the client, and secondly, investigating why the problem occurred to prevent future occurrences. Exposure to investigating and diagnosing technical support issues in an integrated system is essential. SQL skills are imperative at an intermediate level. A desire to gain knowledge in C# and Azure is an advantage. If this sounds like a great opportunity to you, apply now, or if you have questions, feel free to reach out! We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background.

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