Applications Analyst - Hybrid (Gloucester) - 31k - 35k + excellent benefits package
A leading organisation is seeking an experienced Applications Analyst to join their established applications team, working on a suite of company-wide applications. You will be dealing with internal teams across infrastructure, development, and various stakeholders as well as internal users and third-party providers. You will be helping with the BAU support of the applications, updates, integrations, and cloud migrations. You will have excellent communication and customer service skills as well as a solid background in supporting applications.
Benefits:
24 days + bank holiday (increases with length of service)
Enhanced maternity leave
Local government pension scheme
Purchase up to 10 days holiday
Employee wellbeing
Cycle to Work scheme
Discounted gym
Blue light discount
As the successful Applications Analyst, you will be:
Managing a portfolio of applications across the business
Keeping in line with the company's information security policy and cyber essentials requirements.
Proactive in your activities both BAU and projects to ensure the performance of the systems meets the standards of the business.
Developing and improving the documentation for the IT Service Desk, Applications Team, and Owners of the various applications
Working with more senior members of the team to ensure correct responses to requests for application support.
Liaising with systems development staff or software suppliers on the development of system enhancements to overcome known problems.
As the successful Applications Analyst, you will have:
Strong customer service skills and excellent written and verbal communication
Experience within application support or equivalent technical role
Strong problem-solving skills and a demonstrable ability to resolve complex issues
Excellent documentation skills
Resided in the UK for the last 5 years (minimum)
Full rights to live and work in the UK
If you are interested in this role, please contact Alex directly on (url removed).
If you are interested in this position, please click 'apply'.
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