Would you like to join a centre of excellence in rural and remote healthcare?
Main area Applications Team - 208225 Grade NHS: AfC: Band 5 Contract 12 months (Fixed term: 12 months) Hours
Full time
Flexible working
37.5 hours per week (The Applications Team provides an out of hour’s on-call service which you will be expected to participate in. The on-call services operates on a Monday - Friday (5pm-8am) and includes 24 hour support over a weekend.) Job ref 262-A-24-6868662
Site Maglona House Town Carlisle Salary £29,970 - £36,483 Per Annum Pro Rata Salary period Yearly Closing 22/01/2025 23:59
Job overview
As part of the Digital Healthcare team, Applications have an exciting opportunity to recruit an Applications Specialist. The successful applicant will be part of a team who are responsible for the delivery and maintenance of corporate and clinical applications to support safe and effective patient care whilst delivering the digital strategy. Within the team you will be supported by Senior Applications Specialists. This role involves day to day support of the applications including incident management, request fulfilment, monitoring, change and release management and decommissioning. Another key part of this role is to make proactive improvements to our applications and making use of the functionality available. Being able to communicate effectively with users and suppliers is an essential part of this role. This is a busy role so we are looking for someone who is highly organised, motivated and proactive and can cope under pressure to help us to deliver an excellent service. Main duties of the job
This role involves: Supporting the full lifecycle of applications, from design and implementation to decommissioning for technical and configuration elements Implementation of application configuration and delivery mechanisms Application testing including technical and functional elements Maintenance including upgrades and patching Incident management and request fulfilment Delivery of projects and significant work The post holder will gain in-depth knowledge of the applications used in the Trust and an understanding of the tools used for their delivery. To deliver and support applications, a comprehensive working knowledge of the Trust and services within is essential. They will be responsible for the day to day support and delivery of the applications and will be part of a team committed to deliver customer excellence. Working for our organisation
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff. Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’: Being a clinically led organisation Quality and safety at the heart A positive patient experience every time A great place to work Managing our money well As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work. Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. · Please ensure that you document evidence of meeting all the essential criteria in the supporting information. · If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date. Person specification
Qualifications
Educated to a degree level or experience in delivering and supporting applications Experience
Working across multiple organisations and in multi-disciplinary teams Working with external suppliers and providers Experience of product delivery and maintenance Understanding requirements and delivering services to customers Problem identification and resolution Working as part of a team Working in a high pressure environment Working in a healthcare setting Experience of project delivery Knowledge
Principles of application lifecycles Understanding of common application infrastructure, databases and server based applications Implementation in different working environments Microsoft based environments Working knowledge of the NHS Applications in a healthcare setting Skills and Aptitudes
Confidence and capability to deal and communicate with colleagues and staff at all levels High levels of computer literacy Ability to learn quickly Attention to detail Ability to analyse and solve problems Personal Requirements
Creative and collaborative Motivated and proactive Positive attitude to change Other Requirements
Willing to travel Willing to undertake personal development Flexible approach and willingness to work outside normal hours to meet service demands Participation in an on-call service as required
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As part of the Digital Healthcare team, Applications have an exciting opportunity to recruit an Applications Specialist. The successful applicant will be part of a team who are responsible for the delivery and maintenance of corporate and clinical applications to support safe and effective patient care whilst delivering the digital strategy. Within the team you will be supported by Senior Applications Specialists. This role involves day to day support of the applications including incident management, request fulfilment, monitoring, change and release management and decommissioning. Another key part of this role is to make proactive improvements to our applications and making use of the functionality available. Being able to communicate effectively with users and suppliers is an essential part of this role. This is a busy role so we are looking for someone who is highly organised, motivated and proactive and can cope under pressure to help us to deliver an excellent service. Main duties of the job
This role involves: Supporting the full lifecycle of applications, from design and implementation to decommissioning for technical and configuration elements Implementation of application configuration and delivery mechanisms Application testing including technical and functional elements Maintenance including upgrades and patching Incident management and request fulfilment Delivery of projects and significant work The post holder will gain in-depth knowledge of the applications used in the Trust and an understanding of the tools used for their delivery. To deliver and support applications, a comprehensive working knowledge of the Trust and services within is essential. They will be responsible for the day to day support and delivery of the applications and will be part of a team committed to deliver customer excellence. Working for our organisation
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff. Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’: Being a clinically led organisation Quality and safety at the heart A positive patient experience every time A great place to work Managing our money well As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work. Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. · Please ensure that you document evidence of meeting all the essential criteria in the supporting information. · If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date. Person specification
Qualifications
Educated to a degree level or experience in delivering and supporting applications Experience
Working across multiple organisations and in multi-disciplinary teams Working with external suppliers and providers Experience of product delivery and maintenance Understanding requirements and delivering services to customers Problem identification and resolution Working as part of a team Working in a high pressure environment Working in a healthcare setting Experience of project delivery Knowledge
Principles of application lifecycles Understanding of common application infrastructure, databases and server based applications Implementation in different working environments Microsoft based environments Working knowledge of the NHS Applications in a healthcare setting Skills and Aptitudes
Confidence and capability to deal and communicate with colleagues and staff at all levels High levels of computer literacy Ability to learn quickly Attention to detail Ability to analyse and solve problems Personal Requirements
Creative and collaborative Motivated and proactive Positive attitude to change Other Requirements
Willing to travel Willing to undertake personal development Flexible approach and willingness to work outside normal hours to meet service demands Participation in an on-call service as required
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