Applications Support Analyst

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Volunteer
Location: Canterbury
· ·
Category: IT & Technology
Competitive salary + benefits for Application Support Analyst in Christchurch or Auckland

Competitive annual salary + benefits. Work with passionate staff in an awesome internal culture. Based in Christchurch or Auckland, with work from home flexibility. Support our client’s internal CRM and get involved in exciting projects! Great permanent role, which can be done from Christchurch or Auckland. What our client can offer:

Our client supports career growth and training in various sectors across New Zealand. The role sits within a passionate, driven and friendly team who work across a range of BAU and project needs. They offer flexible working, your birthday off, one volunteer day annually and wellbeing services. What you will do:

As an Application Support Analyst, you will configure CRM systems, troubleshoot technical issues, and resolve support tickets. You will work closely with the Solutions Architect and Applications Analyst on various projects. Tasks include creating workflows, data analysis, and generating reports. Your role will require regular interaction with internal staff and external agencies. You will contribute to planning sessions, stand-ups, and team meetings, ensuring smooth operations and successful project completion. Skills and experience we are looking for:

Intermediate application support experience, MS Dynamics 365 CRM exposure, SQL proficiency, reporting skills (SSRS or PowerBI), troubleshooting and problem-solving skills, experience with training and delivering workshops for end users, data analysis and requirement gathering, strong communication skills, proactive and self-learning attitude, confidence and assertiveness. You can be based in either Christchurch or Auckland. This role offers a balance of routine tasks and technical challenges, making it ideal for those who enjoy varied and impactful work! Interested in this role?

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