Erwin Hymer Group UK is a leading manufacturer of Caravans, Campervans and Motorhomes. We build the biggest and best known brands in the sector, home of the brands Elddis, Xplore and Buccaneer. We employ over 300 employees at our 115,900 sq m Consett site and are part of the German-based Erwin Hymer Group, owned by US giant, Thor Industries, Inc., the World's largest leisure vehicle manufacturer. We’re proud to build a vast choice of award-winning leisure vehicles, available from our growing network of specialist Retailers.
Erwin Hymer Group UK is seeking an Apprentice IT Technician to join the team. Full training provided. As an IT Support trainee, you will provide technical assistance and support, ensuring smooth operation of computer systems and networks.
Your responsibilities will include:
Work as part of our small IT team assisting and supporting the business IT requirements and providing day-to-day maintenance of our IT systems and services.
Provide support for relevant equipment, hardware, software, and related information systems.
Assist with the installation and implementation of equipment, hardware, software, and related information systems.
Assist in the maintenance of procedures ensuring that all equipment, hardware, software, and related information systems are properly controlled and registered.
Assist in the provision, maintenance, and undertaking of contingency plans and backup procedures.
Deal with PC problems (desktop PCs, laptops, and printers) and resolve mainstream software issues.
Support user maintenance such as active directory, telephone systems, department moves, etc.
Liaise with all areas of the business assisting and providing advice and support to all users.
Undertake any necessary training, development, or research to ensure technical expertise remains current.
All training will be delivered in the workplace.
Currently working 4 days per week (under review until March): Monday-Thursday 7am-5pm (38 hours per week) with a 30-minute unpaid lunch break.
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