Apprenticeship Opportunity – Level 3 IT Support Technician

Level 3 IT Support Technician £12,313 to £22,010 a year 37hrs per week Fixed term – 2 years Cambourne About The Cambridgeshire Fire And Rescue Service (CFRS) CFRS is one of the best fire and rescue services in the UK. Our recent His Majesty’s Inspectorate for Constabulary and Fire and Rescue Services (HMICFRS) highlighted our positive culture, dedication to developing our people, and promotion of inclusion across the service. We are dedicated to delivering an outstanding service to the communities we serve. Job Purpose The apprentice will assist the ICT Shared Service to provide a customer-focused ICT Support service to stakeholders throughout Bedfordshire and Cambridgeshire Fire and Rescue Services. This includes logging calls through to successful completion, keeping users updated throughout the process, and attending user support fault calls as an engineer to resolve issues where necessary. Responsibilities also include general admin duties and training to develop skills in O365, MDM Management, and various relevant technologies. Apprenticeship Overview Expected duration: 16 Months Apprenticeship level: Level 3 (Advanced) Programme During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training, and online learning working towards completing the Information Communications Technician standard. The training covers the following core occupational duties : Core Occupational Duties Working Life At Cambridgeshire Fire and Rescue Service A role in our support functions offers the chance to build a challenging, rewarding career and the opportunity to give something back to the community. We’re a modern and progressive place to work, promoting the right values and a welcoming culture by ensuring transparency and fairness in everything we do. We’re proud to be a Disability Confident employer, provide health and wellbeing support for everyone in the service, and have inclusion ambassadors and established working groups for protected characteristics. ABOUT THE REWARDS/BENEFITS WE OFFER Employee Assistance Programme Access to Health Cash Plan A competitive pension scheme Access to Blue Light Discount at hundreds of stores and events Access to Health Shield Perks discounts Family-friendly policies – including flexible working Great learning and development opportunities 24 days annual leave each year plus bank holidays, increasing with long service Parking (site specific) HOW TO APPLY Please use the following link for full role details and information on how to apply for this opportunity via the Government Apprenticeship Portal:

L3 IT Support Technician Apprentice – Cambridgeshire Fire & Rescue Services – CB23 – £12.4-£22k – Find an apprenticeship – GOV.UK We have the right to close this advert at any time.

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