Key Responsibilities:
Overall responsibility for the day-to-day operations and sales activity within the area.
Proactive management of the area's sales and operations to achieve consistency and excellence in agreed service levels.
Collaboration with General Managers regarding sales and operational performance and the development of processes to underpin growth.
Management of controls and procedures to maintain and monitor standards and performance in line with benchmarks.
Continual monitoring of the quality and standards of cleaning, housekeeping, and maintenance of all areas of the gyms within the area.
Line management, performance management, and professional development of the General Managers (and other staff as appropriate) to include inspirational leadership, coaching, mentoring, performance reviews, and the identification of underperformance and necessary interventions.
Selection, appraisal, and discipline of staff, in collaboration with General Managers (and senior management where appropriate).
Management of the necessary health and safety aspects and fulfillment of policies and procedures.
Management of financial controls combined with collaboration with General Managers to achieve maximum operational profitability of their gym.
Regular reporting to the Head of Operations/Regional Business Manager regarding sales/operational performance, issues, and improvements, including the delivery of detailed multi-level reports.
Identification of opportunities for growth, development, cost-saving initiatives, and positive change.
Strong management and consideration of energy/environmental issues and waste management.
Analysis and presentation of key data to support new ideas, initiatives, and proposed developments.
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