Area Service Team Leader – Covering M4 Corridor (Oxford/Slough/Watford)
Competitive Salary & Bonus Scheme
Company Car
Are you someone who enjoys problem-solving and thrives in a fast-paced environment where you can provide quick and effective solutions? Do you have exceptional people and organisational skills that enable you to manage multiple internal and external stakeholders effectively?
If this sounds like you, then this is the perfect opportunity for you...
We have an opening for an
Area Service Team Leader
covering the M4 Corridor working within our Service and Solutions team at Michelin. We are looking for an Area Service Team Leader who can manage both our contractual commitments to customers and lead the performance and development of our teams of Tyre Technicians working in our customers’ depots. What will you be doing? Oversee the execution of contracts
within your area, including distributing work instructions, monitoring performance, and operational costs. Implement performance monitoring
for service providers and develop action plans to ensure targets are met. Cultivate a safety-first culture
by ensuring all Service & Solutions locations are properly risk assessed and that appropriate PPE is utilised. Ensure Fleet Operators meet the service levels
stipulated in their contracts. Maximise value
from our products and services. Provide necessary training and development
for Fleet Operators to excel in their roles. Manage resources efficiently
to meet service targets while adhering to budgetary constraints. Track operational KPIs
and work towards continuous improvement in team performance. What you will bring: You’re an experienced and
confident people manager
and have the ability to
coach and develop
your team. Strong people skills
are crucial for effective management and stakeholder engagement. Excellent communication skills
to interact with external customers, service providers, management, and Fleet Operators. Business Acumen , ability to forecast, set, and manage substantial budgets confidently. Computer literate
with the capability to use relevant software and technology. A full driving license
and happy to spend 4 days a week on the road and approximately 4 overnight stays per month. What you’ll get: A company who truly values people. Achieve a sense of
accomplishment
from driving excellent results. Collaborate
with a
supportive network
of Area Operations Managers and maintain regular contact with your manager. Enjoy a degree of
freedom
and avoid being deskbound. Develop and gain a wealth of
transferable skills
to support your
career progression . Comprehensive benefits package: Competitive salary
(to be discussed during interview process) Company car
for business and personal use. Health cash plan
that helps you save on essential healthcare expenses such as dental and optical services Sick pay benefits
to ensure you're covered during times of illness. 25
days
holiday
a year, in
addition to bank holidays , with the number of holiday days
increasing
after two years of service. To further enhance your life-work balance,
flexibility to buy or sell additional holiday days . FREE
premium tyres
for your personal vehicle Enhanced maternity/paternity
leave to support you during important family moments Employee Assistance Programme (EAP) provides
free, confidential advice and counselling In-house training centre providing a variety of
training programs and courses
to help you
enhance your skills
and
achieve your career goals . Next steps: If you’ve got this far, then this is definitely the role for you. Apply now. Send us your CV and let’s talk about next steps. At Michelin, we acknowledge that a diverse and inclusive work environment is fundamental to driving innovation, nurturing creativity, and establishing a space where each employee can thrive and succeed. As a dedicated equal opportunities employer, we welcome applicants from all backgrounds to apply and contribute to our team. We strongly believe that diversity enriches our work culture and drives our success. Furthermore, we understand the importance of creating a supportive and inclusive interview process. Should you require any reasonable adjustments to facilitate your participation, please don't hesitate to let us know.
#J-18808-Ljbffr
Area Service Team Leader
covering the M4 Corridor working within our Service and Solutions team at Michelin. We are looking for an Area Service Team Leader who can manage both our contractual commitments to customers and lead the performance and development of our teams of Tyre Technicians working in our customers’ depots. What will you be doing? Oversee the execution of contracts
within your area, including distributing work instructions, monitoring performance, and operational costs. Implement performance monitoring
for service providers and develop action plans to ensure targets are met. Cultivate a safety-first culture
by ensuring all Service & Solutions locations are properly risk assessed and that appropriate PPE is utilised. Ensure Fleet Operators meet the service levels
stipulated in their contracts. Maximise value
from our products and services. Provide necessary training and development
for Fleet Operators to excel in their roles. Manage resources efficiently
to meet service targets while adhering to budgetary constraints. Track operational KPIs
and work towards continuous improvement in team performance. What you will bring: You’re an experienced and
confident people manager
and have the ability to
coach and develop
your team. Strong people skills
are crucial for effective management and stakeholder engagement. Excellent communication skills
to interact with external customers, service providers, management, and Fleet Operators. Business Acumen , ability to forecast, set, and manage substantial budgets confidently. Computer literate
with the capability to use relevant software and technology. A full driving license
and happy to spend 4 days a week on the road and approximately 4 overnight stays per month. What you’ll get: A company who truly values people. Achieve a sense of
accomplishment
from driving excellent results. Collaborate
with a
supportive network
of Area Operations Managers and maintain regular contact with your manager. Enjoy a degree of
freedom
and avoid being deskbound. Develop and gain a wealth of
transferable skills
to support your
career progression . Comprehensive benefits package: Competitive salary
(to be discussed during interview process) Company car
for business and personal use. Health cash plan
that helps you save on essential healthcare expenses such as dental and optical services Sick pay benefits
to ensure you're covered during times of illness. 25
days
holiday
a year, in
addition to bank holidays , with the number of holiday days
increasing
after two years of service. To further enhance your life-work balance,
flexibility to buy or sell additional holiday days . FREE
premium tyres
for your personal vehicle Enhanced maternity/paternity
leave to support you during important family moments Employee Assistance Programme (EAP) provides
free, confidential advice and counselling In-house training centre providing a variety of
training programs and courses
to help you
enhance your skills
and
achieve your career goals . Next steps: If you’ve got this far, then this is definitely the role for you. Apply now. Send us your CV and let’s talk about next steps. At Michelin, we acknowledge that a diverse and inclusive work environment is fundamental to driving innovation, nurturing creativity, and establishing a space where each employee can thrive and succeed. As a dedicated equal opportunities employer, we welcome applicants from all backgrounds to apply and contribute to our team. We strongly believe that diversity enriches our work culture and drives our success. Furthermore, we understand the importance of creating a supportive and inclusive interview process. Should you require any reasonable adjustments to facilitate your participation, please don't hesitate to let us know.
#J-18808-Ljbffr
