GLL is looking for an Area Swimming School Lead to work in Croydon. The Area Swimming School Lead is the link between our customers, swimming teachers, and the leisure centre team. You will be responsible for a centre's swim school programmes, including school swimming and all other swim school course products.
This key role provides technical support to the centre teams to ensure the smooth running of the lessons and a high-quality, consistent level of customer service. Your role will bring organisation and structure to the swim schools as you develop a plan to manage the programme, lead and inspire your swimming teachers, and grow the income and number of pupils learning to swim. This role offers a real opportunity to affect positive change and get closer to GLL’s National Aquatics Team.
You’ll no doubt be an experienced swimming teacher looking for the next stage in your career and be full of ideas on how to make things better. We’ll offer in-house training to support you with your role as well as development opportunities such as ‘train the trainer’ and the STA Tutor training programme.
What you need:
Be a fully qualified swimming teacher Hold a Level 2 Certificate in Teaching Swimming (STA or Swim England/Swim Wales/Swim Scotland/Swim Ireland). A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player If you’ve worked with CoursePro, it would be beneficial but not essential. What you’ll do:
Manage, grow and review diverse swim school programmes Focus on pupil progression and attainment Drive income and retention Oversee and impact lesson delivery and quality Manage, mentor, and develop your team of swimming teachers Recruitment of new teachers Deal with customer queries and complaints Create a positive customer journey Utilise marketing resources to promote products and engage customers and staff Oversee the school swimming programme and pupil attainment Engage in community agendas Support mobilisation and demobilisation as required As a charitable social enterprise owned by its staff, GLL has a great range of benefits for its employees: Learning & development to support career development Discounted gym membership for you and your partner. A part-time permanent position Industry leading rates of pay Opportunity to join the GLL Society and have a say in how we are run, plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our ski chalets in Bulgaria Health assurance Career pathways and professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products.
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Be a fully qualified swimming teacher Hold a Level 2 Certificate in Teaching Swimming (STA or Swim England/Swim Wales/Swim Scotland/Swim Ireland). A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player If you’ve worked with CoursePro, it would be beneficial but not essential. What you’ll do:
Manage, grow and review diverse swim school programmes Focus on pupil progression and attainment Drive income and retention Oversee and impact lesson delivery and quality Manage, mentor, and develop your team of swimming teachers Recruitment of new teachers Deal with customer queries and complaints Create a positive customer journey Utilise marketing resources to promote products and engage customers and staff Oversee the school swimming programme and pupil attainment Engage in community agendas Support mobilisation and demobilisation as required As a charitable social enterprise owned by its staff, GLL has a great range of benefits for its employees: Learning & development to support career development Discounted gym membership for you and your partner. A part-time permanent position Industry leading rates of pay Opportunity to join the GLL Society and have a say in how we are run, plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our ski chalets in Bulgaria Health assurance Career pathways and professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products.
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