Assistant Credit Controller
Department:
Credit Control Employment Type:
Permanent - Full Time Location:
MAPP London Workspace Compensation:
£24,000 - £27,000 / year
Description
MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners. MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don’t satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work. At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We’re proud of our progress so far, but we’re constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP. Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons. This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character – that is what makes us MAPP people. If that is you, we would love to meet you!
Title, Team and Role Summary
Title:
Assistant Credit Controller Team:
Credit Control Who Does This Role Report Into?
Senior Credit Controller Role Summary / Purpose and Scope: To provide effective credit control, supporting the efficient and timely collection of occupier charges for allocated team clients. The ideal candidate would be willing to learn and develop their skills as they train. This role will be considered for both our MAPP London workspace and our Manchester MAPP workspace.
Skills, Knowledge and Values
Skills (People & Technical) Supporting the Rent & Service charge collection of 600 occupiers within the Tramps/Yardi system Collection of outstanding sums due from occupiers, achieve 95% rental income targets to be collected within 7 days of the lease due date Review of arrears, work with the Senior Credit Controller & Surveyors to enforce CRAR / litigation action for any occupiers delinquency Monitoring of all occupier payment plans to ensure occupiers are committing to the terms & condition of the payment plan Ensure that team process & controls are strictly followed and full compliance External focus – Build strong occupier relations, resolve occupier queries promptly and accurately record all correspondence within the Tramps/Yardi system Liaising with Property Managers and Client Accountants as appropriate Supporting aged debt and collection reports, using the system and excel as required Values & Behaviour Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable Self Management including showing initiative, being proactive and meeting deadlines Embracing Change including Technology Engaging with the Big Picture Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally Achieving Results and Prioritise Work Innovative Solutions and Problem Solving Developing Self and Others and willing to Learn
Experience and Salary
Level of Experience / Certifications:
Experience of working in a similar role Working Hours:
9am - 5.30pm Monday - Thursday & 9am - 5pm Friday Salary Range (Based on Experience):
£24,000 - £27,000 per annum, depending on experience.
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Department:
Credit Control Employment Type:
Permanent - Full Time Location:
MAPP London Workspace Compensation:
£24,000 - £27,000 / year
Description
MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners. MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don’t satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work. At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We’re proud of our progress so far, but we’re constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP. Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons. This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character – that is what makes us MAPP people. If that is you, we would love to meet you!
Title, Team and Role Summary
Title:
Assistant Credit Controller Team:
Credit Control Who Does This Role Report Into?
Senior Credit Controller Role Summary / Purpose and Scope: To provide effective credit control, supporting the efficient and timely collection of occupier charges for allocated team clients. The ideal candidate would be willing to learn and develop their skills as they train. This role will be considered for both our MAPP London workspace and our Manchester MAPP workspace.
Skills, Knowledge and Values
Skills (People & Technical) Supporting the Rent & Service charge collection of 600 occupiers within the Tramps/Yardi system Collection of outstanding sums due from occupiers, achieve 95% rental income targets to be collected within 7 days of the lease due date Review of arrears, work with the Senior Credit Controller & Surveyors to enforce CRAR / litigation action for any occupiers delinquency Monitoring of all occupier payment plans to ensure occupiers are committing to the terms & condition of the payment plan Ensure that team process & controls are strictly followed and full compliance External focus – Build strong occupier relations, resolve occupier queries promptly and accurately record all correspondence within the Tramps/Yardi system Liaising with Property Managers and Client Accountants as appropriate Supporting aged debt and collection reports, using the system and excel as required Values & Behaviour Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable Self Management including showing initiative, being proactive and meeting deadlines Embracing Change including Technology Engaging with the Big Picture Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally Achieving Results and Prioritise Work Innovative Solutions and Problem Solving Developing Self and Others and willing to Learn
Experience and Salary
Level of Experience / Certifications:
Experience of working in a similar role Working Hours:
9am - 5.30pm Monday - Thursday & 9am - 5pm Friday Salary Range (Based on Experience):
£24,000 - £27,000 per annum, depending on experience.
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