Assistant Director
Division: Housing Management
Sector: Public Sector / Local Authority
Reporting To: Director of Housing Transformation
Umbrella PAYE: £600 per day
Working Pattern: Monday – Friday (Hybrid working)
Areas of Responsibility: Housing Strategy and Partnerships, Neighbourhood Services, Estate Management, Leaseholder Services, Contract Management, Homelessness Prevention, Supported Housing, Allocations, Financial Inclusion, Fire Safety Plus
Overview
We are collaborating with a London Local Authority to find an experienced Assistant Director of Housing Management. This role presents a unique opportunity to drive both strategic and operational enhancements within the Council’s Housing Management division. The primary focus will be on Neighbourhood Services, Estate Management, Leaseholders, and effective contract management. If you are prepared to undertake a high-impact role that balances leadership with operational excellence, we encourage you to apply.
The Role
This position demands an individual who can balance strategic leadership with hands-on operational oversight, ensuring an exceptional resident-focused housing service across 17,000 homes. In this role, you will:
- Lead Operational Delivery: Provide operational leadership for Neighbourhood and Estate Management, Leaseholder Services, and contract management, ensuring services are responsive, efficient, and continuously improving.
- Drive Resident-Centred Services: Champion a resident-first approach, embedding continuous improvement across housing services and strengthening relationships with leaseholders.
- Oversee Contract and Budget Management: Ensure effective contract management, procurement, and financial stewardship, delivering value for money while meeting service demands.
- Foster a High-Performance Culture: Promote a cohesive and performance-driven culture, bringing teams together to deliver excellent resident services with clear accountability and measurable objectives.
- Ensure Compliance and Risk Management: Oversee compliance with social housing regulations, health and safety, welfare reform, and fire safety legislation, ensuring the Council meets all statutory obligations.
- Collaborate with Key Stakeholders: Build trusted relationships with Council Members, residents, leaseholder groups, and stakeholders, ensuring their voices contribute to service development and improvement.
You will have:-
- Demonstrable Experience in Housing Management: Proven track record of overseeing Neighbourhood Services, Estate Management, and Leaseholder Services within a housing setting.
- Strategic Vision and Leadership: Capable of driving high-level strategy while delivering hands-on operational improvements.
- Financial and Contractual Acumen: Skilled in budget management and contract oversight, ensuring cost-effective solutions and strong vendor relationships.
- Stakeholder Engagement Skills: Experienced in engaging and managing relationships with residents, leaseholders, Council Members, and external partners.
- Proven Leadership Ability: Committed to fostering a high-performance, inclusive team environment that values innovation and resident satisfaction.
If you have the skills and experience for this opportunity and are available immediately please submit your CV for immediate review.
Interviews to take place immediately with a view to a start soon thereafter.
