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Assistant Facilities Manager
Apply remote type On-site locations Leeds, GBR time type Full time posted on Posted 9 Days Ago job requisition id REQ406583 JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Key Responsibilities and Deliverables Ensure we are delivering client KPIs as identified within the agreed PMA (Property Management Agreement). Assist in the delivery of customer experience operational initiatives across the property in close liaison with our service partners. Cover the Front of House (FOH) duties during peak periods and as required, supporting the smooth operation of the property. Assist in the smooth transition of properties into management and ensure readiness for sale dealing with due diligence enquiries. Ensure that on-site management of the properties is undertaken in accordance with JLL's policies, processes and procedures. Liaise with occupier representatives referring matters upwards only if they cannot be resolved at local level. Regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building(s). Assist in the setting and controlling of service charge budgets, quarterly variance reporting and reconciliation to agreed accounting practices. Assist in the procurement of all supplies and services at the property in accordance with JLL's PAM procurement program. Assist the building’s ‘Social Responsible Management’ (H&S and environmental/sustainability) activities. Assist in the management of the buildings’ plant and equipment. Assist in the implementation of minor works. Help prepare site regulations and issue permits to work for all contractor activities on site. Maintain, test and implement disaster planning procedures to cover all emergencies. Establish and maintain proper site records in accordance with best practice rules. Assist in the development and maintenance of occupier handbooks. Assist in the monitoring of vacant/void property in conjunction with the clients’ insurance policy. Visit sites and properties in accordance with the site visit programme issued by the FM. Required Qualifications, Skills and Experience Commercial awareness of large scale corporate property. Solid stakeholder management skills and an ability to understand business ideas. Experience in customer service or hospitality roles. Experience in Facilities Management/helpdesk software. Excellent interpersonal and communication skills. Proficiency in visitor management software. Ability to multitask and prioritise in a fast-paced environment. Experience in event coordination (desirable). Previous experience working for a company within the property industry or from a similar business line. Supportive in driving operational business change. IWFM / BIFM / IOSH qualification and or similar in facilities operational management preferred or working towards. Prior experience as operations manager or team leader. Strong organisational skills and excellent communication skills, both verbal and written. Driven to achieve results. Knowledge of safety, quality, and cost risks. Location:
On-site – Leeds, GBR If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
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Apply remote type On-site locations Leeds, GBR time type Full time posted on Posted 9 Days Ago job requisition id REQ406583 JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Key Responsibilities and Deliverables Ensure we are delivering client KPIs as identified within the agreed PMA (Property Management Agreement). Assist in the delivery of customer experience operational initiatives across the property in close liaison with our service partners. Cover the Front of House (FOH) duties during peak periods and as required, supporting the smooth operation of the property. Assist in the smooth transition of properties into management and ensure readiness for sale dealing with due diligence enquiries. Ensure that on-site management of the properties is undertaken in accordance with JLL's policies, processes and procedures. Liaise with occupier representatives referring matters upwards only if they cannot be resolved at local level. Regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building(s). Assist in the setting and controlling of service charge budgets, quarterly variance reporting and reconciliation to agreed accounting practices. Assist in the procurement of all supplies and services at the property in accordance with JLL's PAM procurement program. Assist the building’s ‘Social Responsible Management’ (H&S and environmental/sustainability) activities. Assist in the management of the buildings’ plant and equipment. Assist in the implementation of minor works. Help prepare site regulations and issue permits to work for all contractor activities on site. Maintain, test and implement disaster planning procedures to cover all emergencies. Establish and maintain proper site records in accordance with best practice rules. Assist in the development and maintenance of occupier handbooks. Assist in the monitoring of vacant/void property in conjunction with the clients’ insurance policy. Visit sites and properties in accordance with the site visit programme issued by the FM. Required Qualifications, Skills and Experience Commercial awareness of large scale corporate property. Solid stakeholder management skills and an ability to understand business ideas. Experience in customer service or hospitality roles. Experience in Facilities Management/helpdesk software. Excellent interpersonal and communication skills. Proficiency in visitor management software. Ability to multitask and prioritise in a fast-paced environment. Experience in event coordination (desirable). Previous experience working for a company within the property industry or from a similar business line. Supportive in driving operational business change. IWFM / BIFM / IOSH qualification and or similar in facilities operational management preferred or working towards. Prior experience as operations manager or team leader. Strong organisational skills and excellent communication skills, both verbal and written. Driven to achieve results. Knowledge of safety, quality, and cost risks. Location:
On-site – Leeds, GBR If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
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