EPIC is a dynamic, expanding hospitality business with operations spanning serviced apartments.
We pride ourselves on being privately owned from day one and have a real passion for creating experiences to give our guests that little bit extra, as well as giving back to the team who are part of that culture.
EPIC is looking to hire an Assistant General Manager
to work side-by-side with our Operations and Sales Executive to help us deliver the EPIC experiences we’ve become accustomed to – across all areas of the EPIC sites. This is a full-time position based on an average of 45 hours working predominantly 5 days out of 7 including weekends. Assistant General Manager: This opportunity will involve managing the business operation daily and ensuring that high standards are maintained. The role of Assistant General Manager will be to lead the operations and revenue departments with professional support and clear direction to take the business to the next level. As the Assistant General Manager, your mission is to create a fun and vibrant atmosphere whilst ensuring high standards and service are maintained. Responsibilities: Drive the business strategy. Play a visible role, leading, and guiding the team to achieve exceptional levels of service for the guests. Lead on departmental objectives and KPI’s. Positively promote sales awareness within the business and maximize sales opportunities. Support the Housekeeping Manager to maximize departmental efficiencies and monitor stock control. Maintain financial awareness and understanding of how the role impacts the business's profit and loss account. Review constantly with all the team to ensure all operations are dealt with efficiently and in a professional manner and that all work is undertaken in compliance with all Standard Operating Procedures. Manage/oversee the team by motivating & leading them, which will include training, regular appraisals, and managing rotas. Prepare, analyze, and monitor departmental budgets whilst trying to create ways to reduce unnecessary costs. Support the managers to create and develop departmental procedure standards for all tasks and responsibilities which meet health, safety & security regulations. Work closely with the team to ensure the company's mission & vision are aligned across the business. Oversee the HODs with the data protection standards and professionalism at the forefront of teams. Manage productivity and efficiency of teams. Liaise and build relationships with Management, Suppliers, and Guests. Handle guest complaints. Responsible for overseeing the recruitment and onboarding process for all levels of the team. This is a guideline of general tasks within the role and not an exhaustive list. Skills and Experience Required: A strategic outlook and the ability to lead the HODs. A minimum of 2 years’ experience as an Assistant General Manager within a hospitality setting. Inspirational and motivational leadership skills. Effective communication and interpersonal skills. Motivational attitude to make positive and constructive input to the team. Excellent planning and organizational skills. HR awareness and confidence in dealing with disciplinaries and grievances. Strong knowledge of Outlook and Microsoft packages. Knowledge and experience with managing rotas and ordering systems. Job Type:
Full-time Pay:
£35,000.00-£37,500.00 per year Experience: Assistant manager: 1 year (required) Hospitality: 1 year (required) Work Location:
In person Reference ID:
AGM 01
#J-18808-Ljbffr
to work side-by-side with our Operations and Sales Executive to help us deliver the EPIC experiences we’ve become accustomed to – across all areas of the EPIC sites. This is a full-time position based on an average of 45 hours working predominantly 5 days out of 7 including weekends. Assistant General Manager: This opportunity will involve managing the business operation daily and ensuring that high standards are maintained. The role of Assistant General Manager will be to lead the operations and revenue departments with professional support and clear direction to take the business to the next level. As the Assistant General Manager, your mission is to create a fun and vibrant atmosphere whilst ensuring high standards and service are maintained. Responsibilities: Drive the business strategy. Play a visible role, leading, and guiding the team to achieve exceptional levels of service for the guests. Lead on departmental objectives and KPI’s. Positively promote sales awareness within the business and maximize sales opportunities. Support the Housekeeping Manager to maximize departmental efficiencies and monitor stock control. Maintain financial awareness and understanding of how the role impacts the business's profit and loss account. Review constantly with all the team to ensure all operations are dealt with efficiently and in a professional manner and that all work is undertaken in compliance with all Standard Operating Procedures. Manage/oversee the team by motivating & leading them, which will include training, regular appraisals, and managing rotas. Prepare, analyze, and monitor departmental budgets whilst trying to create ways to reduce unnecessary costs. Support the managers to create and develop departmental procedure standards for all tasks and responsibilities which meet health, safety & security regulations. Work closely with the team to ensure the company's mission & vision are aligned across the business. Oversee the HODs with the data protection standards and professionalism at the forefront of teams. Manage productivity and efficiency of teams. Liaise and build relationships with Management, Suppliers, and Guests. Handle guest complaints. Responsible for overseeing the recruitment and onboarding process for all levels of the team. This is a guideline of general tasks within the role and not an exhaustive list. Skills and Experience Required: A strategic outlook and the ability to lead the HODs. A minimum of 2 years’ experience as an Assistant General Manager within a hospitality setting. Inspirational and motivational leadership skills. Effective communication and interpersonal skills. Motivational attitude to make positive and constructive input to the team. Excellent planning and organizational skills. HR awareness and confidence in dealing with disciplinaries and grievances. Strong knowledge of Outlook and Microsoft packages. Knowledge and experience with managing rotas and ordering systems. Job Type:
Full-time Pay:
£35,000.00-£37,500.00 per year Experience: Assistant manager: 1 year (required) Hospitality: 1 year (required) Work Location:
In person Reference ID:
AGM 01
#J-18808-Ljbffr
