Doing the right thing, even when nobody's watching? It's an iQ thing. iQ is one of the UK's biggest providers of student accommodation, committed to giving our 34,000 students in 85 sites across 29 UK cities their best year yet. Our site-based teams are bursting with independent thinkers and problem solvers who just love to make people's day. Here's a bit about the role . . . Our Assistant Manager is responsible for assisting in all aspects of running efficient, safe, and profitable sites whilst focusing on the company's key objective of giving our students their best year yet! This role is an amazing opportunity for an ambitious individual looking to really make an impact on our student's experience with IQ! Being an Assistant Manager means making sure the students who stay with us always feel at home. Key responsibilities:Supporting the creation of a positive and memorable experience for residentsCompleting administrative tasks including logging of maintenance requests, filing and preparing notices and working with our student management system – StarezHandling and resolving customer complaints with a patient and understanding approachAssisting with management of the team and deputising in the absence of the Operations managerEnsuring compliance in line with health and safety standards What makes a great iQer? First and foremost, we're looking for an energetic leader who thrives in a ‘get-stuff-done’ kind of environment. You won't mind rolling your sleeves up, with bags of enthusiasm and great communication skills. You'll have some management experience, but that could be in a hotel, gym or restaurant for example, however, we're much more interested in your people skills, personality and potential. In exchange, you'll receive great benefits, and the opportunity to work as part of a fun, supportive team in a business that's definitely going places. Working at iQ is so much more than a job, it's the chance to carve out your future and build a career in a truly diverse and fun environment. Benefits
- 25 days annual leave (plus bank holidays)Day off on your birthdayDiscretionary bonus schemePension – matched up to 8%Life AssuranceSeason ticket loansCycle to work schemeGym discountsDiscounts
