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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our mission: we empower, engage, and inspire our consumers - every step of the way.
As an Assistant Manager, you will resolve issues and identify innovative ways of doing things. You will partner with your manager to make your mark on the store and grow within the company. This role supports the Store Manager in managing store operations, driving sales, and leading a cohesive team of motivated employees to deliver memorable experiences for all consumers.
Key Responsibilities
Be a role model - motivate and engage your team to embody brand values, promoting an inclusive and positive working atmosphere. Deliver outstanding service to all customers, demonstrating exemplary behaviors for the team. Assist in driving sales and maintaining standards, including compliance with established policies. Communicate efficiently both on the floor and behind the scenes, developing relationships across the business. Partner with the Store Manager to generate innovative marketing ideas. Take ownership of stock management and execute visual merchandising guidelines, contributing to store KPIs. Educate your team and advise customers as the product expert. Foster a supportive, productive, and inclusive environment that promotes teamwork and accountability. Support the store management team in all aspects of running the store, including cash-handling and maintaining a clean environment. Create amazing experiences for customers through authentic service. Maintain compliance with company policies, including health and safety regulations. Knowledge, Skills, and Abilities Required
Previous experience in a fast-paced, customer-facing environment. Experience in a customer-facing role. Leadership or supervisory experience preferred. Flexible and adaptable, comfortable in a fast-paced environment. Availability to work mornings, evenings, weekends, and holidays. Passion for our brands and brand lifestyles. Self-starter and ambitious, motivated to exceed store targets. Ability to work under pressure and manage multiple tasks. Working Conditions
Retail environment. US Candidates Only
Perform duties consistent with the Company's AAP/EEO goals and policies. High School diploma or equivalent. The Extras
Generous clothing allowance. Excellent training & development opportunities. Quarterly bonuses. 60% off all Sweaty Betty merchandise. 25 days holiday (pro-rated for part-time). Refer a Friend bonus scheme. Season Ticket Loan. Access to Retail Trust - advice & support tool. Dedicated budget for fitness classes (per store). Access to Sample sales. Health Cash Plan benefit with Medicash available after probation. Enhanced Family Leave policy. Cycle to work & Buzz bike scheme. Our DEI Commitment
We are committed to creating a culture that represents our mission of empowerment, celebrating diversity and inclusion. We strive for equal employment opportunities and actively listen to our community. Our DEI mission is to embed diversity, equity, and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their authentic selves.
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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our mission: we empower, engage, and inspire our consumers - every step of the way.
As an Assistant Manager, you will resolve issues and identify innovative ways of doing things. You will partner with your manager to make your mark on the store and grow within the company. This role supports the Store Manager in managing store operations, driving sales, and leading a cohesive team of motivated employees to deliver memorable experiences for all consumers.
Key Responsibilities
Be a role model - motivate and engage your team to embody brand values, promoting an inclusive and positive working atmosphere. Deliver outstanding service to all customers, demonstrating exemplary behaviors for the team. Assist in driving sales and maintaining standards, including compliance with established policies. Communicate efficiently both on the floor and behind the scenes, developing relationships across the business. Partner with the Store Manager to generate innovative marketing ideas. Take ownership of stock management and execute visual merchandising guidelines, contributing to store KPIs. Educate your team and advise customers as the product expert. Foster a supportive, productive, and inclusive environment that promotes teamwork and accountability. Support the store management team in all aspects of running the store, including cash-handling and maintaining a clean environment. Create amazing experiences for customers through authentic service. Maintain compliance with company policies, including health and safety regulations. Knowledge, Skills, and Abilities Required
Previous experience in a fast-paced, customer-facing environment. Experience in a customer-facing role. Leadership or supervisory experience preferred. Flexible and adaptable, comfortable in a fast-paced environment. Availability to work mornings, evenings, weekends, and holidays. Passion for our brands and brand lifestyles. Self-starter and ambitious, motivated to exceed store targets. Ability to work under pressure and manage multiple tasks. Working Conditions
Retail environment. US Candidates Only
Perform duties consistent with the Company's AAP/EEO goals and policies. High School diploma or equivalent. The Extras
Generous clothing allowance. Excellent training & development opportunities. Quarterly bonuses. 60% off all Sweaty Betty merchandise. 25 days holiday (pro-rated for part-time). Refer a Friend bonus scheme. Season Ticket Loan. Access to Retail Trust - advice & support tool. Dedicated budget for fitness classes (per store). Access to Sample sales. Health Cash Plan benefit with Medicash available after probation. Enhanced Family Leave policy. Cycle to work & Buzz bike scheme. Our DEI Commitment
We are committed to creating a culture that represents our mission of empowerment, celebrating diversity and inclusion. We strive for equal employment opportunities and actively listen to our community. Our DEI mission is to embed diversity, equity, and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their authentic selves.
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