Assistant Manufacturing Manager

Everything we do at Krispy Kreme is about connecting people to moments of shared joy. It is in our DNA and is what makes Krispy Kreme a sweet place to work. We cultivate a culture where our peeps can be proud to be who they are, and their uniqueness is celebrated by their peers. At Krispy Kreme, everyone can shine and flourish in their very own wonderfully original way. The Role Krispy Kreme values our customers above everything else. We need people who strive to connect people with moments of happiness by ensuring they get great products and service every time. Assistant Manufacturing Managers support the Site Operations Manager and inspire the team to consistently meet and exceed their performance standards, providing the best quality doughnuts possible. In this sweet role, you will be responsible for: Executing the daily production schedule efficiently and accurately, delivering all products on time and in full to all customers and shops it supplies. Promptly actioning and effectively communicating all communication received from the support office, customers, and business partners with all members of your team. Overseeing and completing relevant site food safety and cleanliness checks such as QCPs and GMP, ensuring Krispy Kreme standards are adhered to with clear steps taken to mitigate any product quality or food safety issues. Collaborating with Team Leaders to update and implement the daily production schedule by optimizing workforce placement and resource coordination, overseeing sick leave, and maintaining timecard records. Executing administrative duties related to order fulfillment (EBS). Offering coaching, direction, and constructive feedback to Team Members and Team Leaders through your on-site presence, regularly walking the production line, processing area, and pick and packing. Accountable for overseeing Krispy Kremer training and reporting, encompassing the Krispy Kreme onboarding, Workplace Fundamentals and Leadership Training Programs, and compulsory ad hoc training modules with our LMS platform, “Dough It.” Overseeing day-to-day staffing levels and timekeeping, ensuring efficient workflow while adhering to labor budgets. Protecting yourself and others from safety risks and/or hazards as far as reasonably practicable and escalating safety risks and/or hazards using the Krispy Kreme systems and processes. Leading, participating, and/or contributing to regular communications such as the DDS (Daily Directional Setting), Team/Group discussions, Feedback sessions, general corrective guidance, accountability adherence, and one-on-one briefings as appropriate; ensuring these are recorded when required. Leading and championing designated focus areas assigned to you, which may include Manufacturing Efficiency, Inventory Management, and/or People Capability. Continuing to upskill and contribute to your growth by taking charge of your own development through Krispy Kreme's development program. What you can bring to the team We firmly believe in hiring for cultural contribution and training for skills; however, there are some things we need from you: Great time management skills with the ability to effectively prioritize tasks. Strong communication skills capable of inspiring and motivating others. Fundamental business acumen to analyze reports and devise plans to enhance performance. A practical understanding of budgeting, forecasting, labor, and materials management. A strong desire to help yourself and others develop. A commitment to working with a culturally diverse workforce. Integrity and a commitment to ethical operations. Confidence, passion, and enthusiasm about the customer experience and the Krispy Kreme brand. Qualifications & Education Food Safety Certificate Minimum 3 years in Food Handling and/or Manufacturing Industry Minimum 1 year in a managerial position in the relevant industry Experience working with Good Manufacturing Practices and procedures Every day at Krispy Kreme is filled with little moments that have big possibilities!

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