Assistant Patient Coordinator – Shrewsbury
We are looking for a client-facing sales and marketing professional with a proven track record of success for our Shrewsbury location. The ideal candidate will bring confidence, a proactive yet tactful personality, credibility, and high integrity coupled with an excellent work ethic. They will excel in building relationships and creating lifetime partnerships with patients and thrive in a high-energy environment. Team members work in a proactive environment with self-accountability. The Assistant Patient Coordinator is responsible for providing all services that we offer while ensuring a positive patient experience. The ideal candidate will bring excellent customer service skills, credibility, and high integrity and has the ability to create lasting relationships with patients built on trust. A love of all things aesthetics with an interest in creating a highly customizable aesthetic care plan for their patients to help them look, feel, and be their best! Candidate MUST be a licensed esthetician with management experience to be considered for this position! The Assistant Patient Coordinator is responsible for: Educating patients and potential patients on our services and laying out a treatment plan with them that is highly customized to assist them in looking, feeling, and being their best. Selling the value of our services to our patients when they visit our clinic during their consultations and treatments. Following up with previous patients to continue to cultivate a relationship with them and renew their interest in a potential partnership with Skin MD. Creating partnerships in the community and cultivating lasting relationships with patients. Supporting and participating in outbound marketing activities with a goal of developing synergistic partnerships with local complementary businesses. Partnering with the Patient Coordinator in managing and overseeing daily clinic operations ranging from accounting, scheduling, sales, marketing, client retention, inventory management, and check-in/out of patients on our software/platform. Responsible for creating a strong culture within their clinic and capable of motivating others for optimal performance. Greeting patients in a friendly manner as they enter the clinic, answering incoming calls, patient scheduling, and pre and post-visit communication. Processing patient charts to ensure they have a highly developed treatment plan, adjusting when necessary, and ensuring payments have been made for services. Evaluating guests’ suitability for laser, aesthetic, and other non-surgical cosmetic services. Following proper protocols for lasers and aesthetic devices. Maintain consistent adherence to established patient care standards, acting as a liaison to the medical director. Performing services that include: IPL/Photofacials, Fractional Laser Treatments, DiamondGlow Facials, Laser Hair Removal, EMSCULPT NEO+CoolSculpting Treatments, Venus Legacy, and PICO Genesis Tattoo Removal. Knowledgeable in treatment protocols and all services offered plus retail product lines (SkinCeuticals, SkinMedica, Obagi, NeoCutis). Other duties as assigned. WHY SKIN MD? Compensation and Comprehensive Benefits: Competitive compensation and bonus opportunities. Medical, dental, and vision benefits. Paid time off: 10 paid vacation days your 1st year. 4 PTO days a year. 6 paid company holidays – Christmas, New Year's Day, Labor Day, Memorial Day, Thanksgiving, and July 4th. Additional benefits: Employees can receive free services. Additional discounted cosmetic services for employee and family. Cosmetic product discounts. 401K. Company-paid training. Strong company culture. QUALIFICATIONS A licensed esthetician with management experience. 3+ years of sales experience (some business to consumer preferred). Experienced in building relationships with patients that have lasting value. Proven track record of exceeding annual revenue and profit targets by building relationships. Extensive and successful commitment to exceeding customer expectations. Exceptional interpersonal and communication skills. Must be a self-starter and highly motivated. Preferred but not limited to the following industry experience: Esthetic, Cosmetic, Health & Wellness, Weight Loss, Hair Restoration, Plastic Surgery, Med Spa, Lasik, PR and marketing, Fitness, or related industries. If you are interested in joining a company that values its employees and encourages job ownership in a supportive environment, please apply today! To learn more about SKIN MD and our services please click through our website.
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We are looking for a client-facing sales and marketing professional with a proven track record of success for our Shrewsbury location. The ideal candidate will bring confidence, a proactive yet tactful personality, credibility, and high integrity coupled with an excellent work ethic. They will excel in building relationships and creating lifetime partnerships with patients and thrive in a high-energy environment. Team members work in a proactive environment with self-accountability. The Assistant Patient Coordinator is responsible for providing all services that we offer while ensuring a positive patient experience. The ideal candidate will bring excellent customer service skills, credibility, and high integrity and has the ability to create lasting relationships with patients built on trust. A love of all things aesthetics with an interest in creating a highly customizable aesthetic care plan for their patients to help them look, feel, and be their best! Candidate MUST be a licensed esthetician with management experience to be considered for this position! The Assistant Patient Coordinator is responsible for: Educating patients and potential patients on our services and laying out a treatment plan with them that is highly customized to assist them in looking, feeling, and being their best. Selling the value of our services to our patients when they visit our clinic during their consultations and treatments. Following up with previous patients to continue to cultivate a relationship with them and renew their interest in a potential partnership with Skin MD. Creating partnerships in the community and cultivating lasting relationships with patients. Supporting and participating in outbound marketing activities with a goal of developing synergistic partnerships with local complementary businesses. Partnering with the Patient Coordinator in managing and overseeing daily clinic operations ranging from accounting, scheduling, sales, marketing, client retention, inventory management, and check-in/out of patients on our software/platform. Responsible for creating a strong culture within their clinic and capable of motivating others for optimal performance. Greeting patients in a friendly manner as they enter the clinic, answering incoming calls, patient scheduling, and pre and post-visit communication. Processing patient charts to ensure they have a highly developed treatment plan, adjusting when necessary, and ensuring payments have been made for services. Evaluating guests’ suitability for laser, aesthetic, and other non-surgical cosmetic services. Following proper protocols for lasers and aesthetic devices. Maintain consistent adherence to established patient care standards, acting as a liaison to the medical director. Performing services that include: IPL/Photofacials, Fractional Laser Treatments, DiamondGlow Facials, Laser Hair Removal, EMSCULPT NEO+CoolSculpting Treatments, Venus Legacy, and PICO Genesis Tattoo Removal. Knowledgeable in treatment protocols and all services offered plus retail product lines (SkinCeuticals, SkinMedica, Obagi, NeoCutis). Other duties as assigned. WHY SKIN MD? Compensation and Comprehensive Benefits: Competitive compensation and bonus opportunities. Medical, dental, and vision benefits. Paid time off: 10 paid vacation days your 1st year. 4 PTO days a year. 6 paid company holidays – Christmas, New Year's Day, Labor Day, Memorial Day, Thanksgiving, and July 4th. Additional benefits: Employees can receive free services. Additional discounted cosmetic services for employee and family. Cosmetic product discounts. 401K. Company-paid training. Strong company culture. QUALIFICATIONS A licensed esthetician with management experience. 3+ years of sales experience (some business to consumer preferred). Experienced in building relationships with patients that have lasting value. Proven track record of exceeding annual revenue and profit targets by building relationships. Extensive and successful commitment to exceeding customer expectations. Exceptional interpersonal and communication skills. Must be a self-starter and highly motivated. Preferred but not limited to the following industry experience: Esthetic, Cosmetic, Health & Wellness, Weight Loss, Hair Restoration, Plastic Surgery, Med Spa, Lasik, PR and marketing, Fitness, or related industries. If you are interested in joining a company that values its employees and encourages job ownership in a supportive environment, please apply today! To learn more about SKIN MD and our services please click through our website.
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