Assistant Residential Property Manager and Administrator

ASSISTANT PROPERTY MANAGER Are you a natural communicator who loves to solve problems? We need your customer service skills to help grow our Property Services department! ABOUT US: We are W Property Solutions, a young, fast-growing, all-encompassing Property Solutions Company based in North West London. We cover the majority of London and Hertfordshire providing services such as: Residential Property Management for Landlords Residential Block and Estate management for Freeholders and Leaseholders Outsourcing Services for Residential Estate Agents High Net Worth Client Property Concierge Services We provide a very high standard of service to our clients while keeping it personable at the same time. ABOUT THE ROLE: We are looking for a Junior or Assistant Property Manager who will have a varied role working alongside the Company Directors and Department Managers. A varied role will give you a great insight and chance to build your knowledge and expertise in various departments of the property world. Some of your daily tasks will be (but not limited to): Working with contractors to obtain quotes, advice, instruction, and arranging maintenance work. Assisting on lettings administration from generic emails, tenant referencing, arranging tenancy agreements, arranging pre-tenancy maintenance and certificates, registering deposits, deposit negotiations and disputes, tenancy renewals, etc. Property inspections. General liaison by way of phone calls and emails with tenants, estate agents, landlords, leaseholders, and freeholders. In exchange, we’re able to offer you genuine career progression and training programmes to help build your skills and expertise in residential Property Management and grow with the company. The position will be available at the end of January 2025. ABOUT YOU: To suit this role, you’ll need to be an exceptional verbal and written communicator who can switch your style depending on who you’re dealing with. You’ll also need to be able to prioritise and plan work effectively, work under pressure, meet tight deadlines, and maintain a high level of customer service. Finally, this role will suit a range of candidates from very little property experience up to 2 years of experience. More importantly, a ‘can do’ approach and a willingness to learn are required.

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