Assistant Spa Manager
Champneys Eastwell Manor
Contract: Full Time
Salary: £37,200 OTE including service charge and bonus
When we opened our doors in 1925, Champneys was England’s first Health Spa, founded on the philosophy that Health, Beauty and Wellbeing are inextricably intertwined. For the last 90 years, we’ve been spa pioneers embracing the latest techniques to craft products and treatments that renew you; mind, body, and soul.
Our passion is health and wellbeing, and we know our therapists are at the heart of that vision. With that in mind, we proudly have exceptional training journeys for all our therapists, with in-house trainers to ensure you reach your full potential and progress with us.
Role Responsibilities
As the Assistant Spa Manager, you will: Support the Spa Manager in ensuring the smooth running of the treatment department. Provide effective professional management to your team regarding training, standards, and meeting sales targets. Ensure guest satisfaction is prioritized, with suitable guest schedules and extra care taken at all times. Assist in ensuring the team is trained to the highest standards and assist guests with any needs they may have. Maintain high standards of presentation and cleanliness at all times. Support your team in achieving their retail and treatment sales targets as set. Qualifications
You will have: Previous experience as a Senior Spa Therapist. Experience in managing people. NVQ Level 2 and 3 or equivalent. Benefits
Being the iconic wellbeing brand that we are, you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out. Not only will you work in great company, but you will also have access to the following: Health, Wellness and Wellbeing incentives Champneys experiences (such as an overnight stay or an ultimate spa day experience) App technology for all essential forms In-house social media connecting our Champneys Family Motivating, rewarding, and engaging colleague events Discounted stays for you, your friends, and family at any of our Hotels or Resorts Complimentary Spa Day on completion of your probationary period 50% discount on all Champneys products Great discounts on our partner products Elemis and Clarins Discounted membership to our exceptional health clubs Merlin Entertainments Attraction Introduce a friend incentive Long Service celebrations Free parking Professional Uniform
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As the Assistant Spa Manager, you will: Support the Spa Manager in ensuring the smooth running of the treatment department. Provide effective professional management to your team regarding training, standards, and meeting sales targets. Ensure guest satisfaction is prioritized, with suitable guest schedules and extra care taken at all times. Assist in ensuring the team is trained to the highest standards and assist guests with any needs they may have. Maintain high standards of presentation and cleanliness at all times. Support your team in achieving their retail and treatment sales targets as set. Qualifications
You will have: Previous experience as a Senior Spa Therapist. Experience in managing people. NVQ Level 2 and 3 or equivalent. Benefits
Being the iconic wellbeing brand that we are, you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out. Not only will you work in great company, but you will also have access to the following: Health, Wellness and Wellbeing incentives Champneys experiences (such as an overnight stay or an ultimate spa day experience) App technology for all essential forms In-house social media connecting our Champneys Family Motivating, rewarding, and engaging colleague events Discounted stays for you, your friends, and family at any of our Hotels or Resorts Complimentary Spa Day on completion of your probationary period 50% discount on all Champneys products Great discounts on our partner products Elemis and Clarins Discounted membership to our exceptional health clubs Merlin Entertainments Attraction Introduce a friend incentive Long Service celebrations Free parking Professional Uniform
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