Assistant Speciality Manager Community Emergency Medicine
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
The post holder will manage the operational performance of Community Emergency Medicine Service (CEMs) in the Division of Medicine, responsible for managing and coordinating performance and day-to-day operations of the service. Working closely with the Assistant General Manager and Divisional Management team, the post holder will contribute to the management of community emergency medicine service across the Bristol site. This role includes deputising for the Assistant General Manager as required for the CEMs service. The post holder will contribute to the delivery of performance and governance targets through effective communication and liaison with Consultants, medical, and admin staff across the Trust on a day-to-day basis. Main duties of the job
Maintain a fully rotational staffing plan for the CEMs within required service levels. Act as point of contact for the senior management team and CEMs clinical leads regarding the day-to-day management of the service. Ensure effective delivery of staff training/development to enable a flexible trained workforce to meet service delivery challenges. Attend and participate in various meetings within the service, Division, and Trust. Assist the Assistant General Manager in the achievement of all relevant performance and KPI targets, utilizing cross divisional resources where necessary. Produce monthly reports outlining service activity and outcomes to be shared with Divisional and SWAST leads. Resolve informal complaints and redirect complex issues to the appropriate manager or team. Support the CEMs Governance lead in responding to investigations and incidents. Ensure service risk assessments are current and that mitigating actions are taken. Facilitate service redesign projects in the Division to improve the quality and timeliness of care. About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall, and our staff are proud to deliver excellent care. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our research and innovations have a positive local and global impact. Our hospitals are spread across Bristol and Weston, allowing you to enjoy city living close to the countryside or seaside, with easy access to all that the South West offers. Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy. Person Specification
Aptitudes
Prioritises and manages their time and workload. Motivates and empowers others. Compassionate and embodies Trust values. Flexible and adaptable. Can persuade and influence people. Qualifications and Training
Evidence of continuing professional development. Supervisory or management qualification. Knowledge and Experience
Experience of working with administrative procedures. Knowledge of current issues and priorities in healthcare and the NHS. Experience of office/team management. Experience of managing performance, patient pathways, waiting lists, and access targets. Project or financial management experience. Previous relevant experience in a healthcare setting. Skills and Abilities
Able to coach and mentor others. Able to work within defined local and Trust policy. Proficient in Microsoft Office. Strong organisational skills and ability to manage multiple priorities. Proven ability to work under own initiative and with flexibility to respond to change. Clear written and verbal communication. Knowledge of service improvement techniques. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
The post holder will manage the operational performance of Community Emergency Medicine Service (CEMs) in the Division of Medicine, responsible for managing and coordinating performance and day-to-day operations of the service. Working closely with the Assistant General Manager and Divisional Management team, the post holder will contribute to the management of community emergency medicine service across the Bristol site. This role includes deputising for the Assistant General Manager as required for the CEMs service. The post holder will contribute to the delivery of performance and governance targets through effective communication and liaison with Consultants, medical, and admin staff across the Trust on a day-to-day basis. Main duties of the job
Maintain a fully rotational staffing plan for the CEMs within required service levels. Act as point of contact for the senior management team and CEMs clinical leads regarding the day-to-day management of the service. Ensure effective delivery of staff training/development to enable a flexible trained workforce to meet service delivery challenges. Attend and participate in various meetings within the service, Division, and Trust. Assist the Assistant General Manager in the achievement of all relevant performance and KPI targets, utilizing cross divisional resources where necessary. Produce monthly reports outlining service activity and outcomes to be shared with Divisional and SWAST leads. Resolve informal complaints and redirect complex issues to the appropriate manager or team. Support the CEMs Governance lead in responding to investigations and incidents. Ensure service risk assessments are current and that mitigating actions are taken. Facilitate service redesign projects in the Division to improve the quality and timeliness of care. About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall, and our staff are proud to deliver excellent care. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our research and innovations have a positive local and global impact. Our hospitals are spread across Bristol and Weston, allowing you to enjoy city living close to the countryside or seaside, with easy access to all that the South West offers. Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy. Person Specification
Aptitudes
Prioritises and manages their time and workload. Motivates and empowers others. Compassionate and embodies Trust values. Flexible and adaptable. Can persuade and influence people. Qualifications and Training
Evidence of continuing professional development. Supervisory or management qualification. Knowledge and Experience
Experience of working with administrative procedures. Knowledge of current issues and priorities in healthcare and the NHS. Experience of office/team management. Experience of managing performance, patient pathways, waiting lists, and access targets. Project or financial management experience. Previous relevant experience in a healthcare setting. Skills and Abilities
Able to coach and mentor others. Able to work within defined local and Trust policy. Proficient in Microsoft Office. Strong organisational skills and ability to manage multiple priorities. Proven ability to work under own initiative and with flexibility to respond to change. Clear written and verbal communication. Knowledge of service improvement techniques. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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