Role Purpose
As an Assistant Store Manager, you embody our desire to engage, listen, and guide customers to relevant products. You will partner with the Store Manager to lead, develop, and motivate the team to deepen the way our products are experienced, creating exceptional and inclusive customer experiences that contribute to our overall commercial success.
Working full-time on-site, including some weekend working, you will be responsible for providing operational, administrative, and leadership support within the store whilst maintaining Aesop's impeccable standards. This is a unique opportunity for a willing candidate to develop transferable people management skills, external stakeholder relationships, and the ability to influence a team in a high-performing location.
What We Are Looking For
Experience in a people management role or similar, within a customer service environment. Proven track record of effective selling skills and ability to drive commercial outcomes. History of successfully participating in, contributing to, and leading a team; creating an inclusive and psychologically safe work environment. Demonstrated ability to utilize empathy to manage interpersonal relationships. Open mindset and deep curiosity seeking to understand others, listen without judgment, and act on diverse perspectives. Strong communication, problem-solving, and merchandising skills. Working knowledge of skin care and skin care industry (advantageous). Knowledge of hair care, body care, fragrance, and home categories (advantageous). Computer literacy encompassing strong familiarity with Microsoft Office suite. This position is Full Time, 40 hours per week, and operates an on-site working pattern.
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As an Assistant Store Manager, you embody our desire to engage, listen, and guide customers to relevant products. You will partner with the Store Manager to lead, develop, and motivate the team to deepen the way our products are experienced, creating exceptional and inclusive customer experiences that contribute to our overall commercial success.
Working full-time on-site, including some weekend working, you will be responsible for providing operational, administrative, and leadership support within the store whilst maintaining Aesop's impeccable standards. This is a unique opportunity for a willing candidate to develop transferable people management skills, external stakeholder relationships, and the ability to influence a team in a high-performing location.
What We Are Looking For
Experience in a people management role or similar, within a customer service environment. Proven track record of effective selling skills and ability to drive commercial outcomes. History of successfully participating in, contributing to, and leading a team; creating an inclusive and psychologically safe work environment. Demonstrated ability to utilize empathy to manage interpersonal relationships. Open mindset and deep curiosity seeking to understand others, listen without judgment, and act on diverse perspectives. Strong communication, problem-solving, and merchandising skills. Working knowledge of skin care and skin care industry (advantageous). Knowledge of hair care, body care, fragrance, and home categories (advantageous). Computer literacy encompassing strong familiarity with Microsoft Office suite. This position is Full Time, 40 hours per week, and operates an on-site working pattern.
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