market-leading company
in the adult gaming industry across the UK and beyond? Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK. As an
ever expanding
business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic. So, just what would you be doing if your application was successful? Our Assistant Store Managers are an essential part of our team. Supporting the manager in the day to day running of a venue you will also be acting venue manager in their absence (such as annual leave), and therefore may also be closely communicating with our area management team to ensure the venue is held to our high and professional standard. As always, we would need you to have excellent customer service skills, with a minimum of 3 years customer service experience and a year in a supervisor or management role is also preferred! Assistant Management duties within our venues also include: Liaising with Area Management to ensure the venue is meeting its KPIs and being the best it can be in the absence of the Venue Manager Delegate and support staff in their daily tasks Encouraging and driving business day to day, including during peak times and tournament days. Key holder duties (such as opening or closing a venue) By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, you could be: Promoting our excellent offers, promotions and events. Providing refreshments and snacks to our customers. Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme. As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change. With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation. Who are we looking for? Firstly, as a company in the gambling industry, we need all staff and applicants to be
18 or above . We are looking for candidates who are not only passionate about great customer service, but are also able to deliver it too, as you will be serving customers with pride and integrity. Our staff members need to be outgoing, confident and ambitious, as you will be approaching customers to discuss our latest games, tournaments and to offer food and beverages. As with any business, timekeeping is essential, therefore we would expect you to be on time, presentable and ready to be a great brand ambassador. As a seven day a week business, we do require flexibility to meet the needs of the business across our roles. So, what’s in it for you? Job Security due to our ever expanding business The opportunity to earn bonuses and recognition for going the extra mile. We pay above the National Living Wage regardless of age! Annual Shoe Allowance Enhanced Maternity and Paternity packages. Employee Development Programme available. Employee Assistance Programme – Access to a confidential 24hr Health Assured helpline Life Assurance – 3 x annual salary HAPI App discounts – retail, travel, cinema etc. Discount on Tanning, Lotions and Gym Membership Access to a generous refer a friend programme What happens now? If your application is shortlisted, the Recruiter or Hiring Manager managing this vacancy will give you a call. They will go through the role in a little more detail and discuss the next steps as well as answer any questions you may have. Please view our Recruitment Data Privacy Notice which is on our Company website. OPS2MGR Job Types: Full-time, Permanent Pay: £27,500.00 per year Additional pay: Bonus scheme Performance bonus Benefits: Company pension Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Referral programme Store discount Schedule: 8 hour shift Weekend availability Ability to commute/relocate: Wrexham LL11 1RY: reliably commute or plan to relocate before starting work (required) Application question(s): If your application is successful you will be required to complete a DBS check, are you comfortable doing so? Experience: Customer service: 3 years (required) Retail management: 1 year (preferred) Management: 1 year (required) Licence/Certification: Driving Licence (preferred) Work Location: In person
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