Job Description
ABOUT NATOORA
Natoora started close to 20 years ago with a very simple, yet powerful goal to find incredible flavour in fresh produce. Today, our dedication to this mission has grown into an impactful network of over 500 independent growers spanning nine sourcing hubs across three continents. Our mission is clear: to fix the food system at scale by reinstating flavour, nutrition and transparency, all while safeguarding the health of our soils.
Experts in sourcing flavour-first, seasonal fruits and vegetables, we work with hundreds of kitchens and some of the most exciting and influential chefs in London, New York, Miami, Copenhagen, Paris, and Melbourne. However, our commitment to creating a better food system also extends beyond professional kitchens to a strong community of home consumers across the US and the UK. From chefs, to home cooks to schoolchildren, we want to empower everyone to make better food choices and become informed drivers of change.
On the way, we have been named a Sunday Times Fast Track 100 Company, appeared on the Financial Times’ list of Europe’s fastest-growing companies, and proudly received a GQ Food & Drinks Sustainability Award.
ABOUT THE JOB
Joining Natoora means that you’re looking to be part of something bigger. As Assistant Store Manager, you’ll be the face of a dynamic, committed movement that is driving real change in the food system.
The Assistant Store Manager supports the Store Manager to lead a customer-centric environment through the successful development of a team. The areas of responsibility include: offering exceptional customer service, leading and developing the team, and maintaining the highest standards throughout the store.
You’ll learn where, how and by whom our food is grown, and how every decision - from seed selection to growing method to serving suggestion - can impact the planet. Everyone has a part to play in creating a better food system. This is your chance.
KEY RESPONSIBILITIES
- Ensure the smooth running of the store
- Support the Store Manager across all store duties
- Develop a high performing and resilient team
- Ensure we provide the best customer experience and uphold exceptional display standards
- Cultivate an environment of genuine customer connection
- Demonstrate extraordinary service, leading by example on the shop floor
- Act as a Natoora ambassador for company values, mission, and culture
- Maintain a visually compelling store that is neat, clean and organised
ABOUT YOU
- 2-3 years of experience in a similar role, preferably in the food industry
- A proven track record of effectively leading small teams
- A genuine interest in food: where it comes from, how it’s made and who by
- Approachable, caring, and enjoy offering great customer service
- Fluency in spoken English
- A passion for learning about our produce, seasonality and sourcing
PERKS
- Natoora produce at a significant discount
- Your birthday off (after 6 months of employment and when working 32 hours or more)
Our vision for a better food system is built on real human relationships and a diversity of experience, perspective and ideas. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
