What you’ll be doing:
Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store.
You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff.
You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets.
With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice.
What you’ll need - skills and experience:
Proven experience in a retail customer service orientated or sales environment.
Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
You’ll have practical experience / knowledge of some or all of our product range.
Proven ability to sell some or all of our product range.
Proven ability to deliver excellent customer service to all of our customers.
Proven experience in achieving sales targets.
You'll be a confident, enthusiastic team player.
Your personal skills should include accuracy and numeracy as well as basic computer literacy.
You’ll possess a high degree of self motivation and a can-do attitude.
You’ll demonstrate a desire to succeed both individually and as co-leader of the team.
What you'll get in return for your commitment:
Staff Discounts
Healthcare Cash plans
A company pension scheme
Life Cover
Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
Discounts on 100's of high street & online brands including restaurants, holidays, and shopping
Role specific training and development
Proactive promotion of internal candidates
Paid Breaks
Free Tea & Coffee
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