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The purpose of this role is to support the service delivery of client accounts across the People Solutions practice. Responsible for the development of client relationships, managing benefit reviews/placements and ensuring services are coordinated and delivered effectively.
Key Tasks & Duties
Understand clients' benefit requirements and provide advice on insurers' services, coverage and pricing. Deliver day-to-day servicing to support retention and development of the business. Prepare risk specifications, manage scheme accounting, run census data audits and ad-hoc consulting projects. Ensure renewal timelines are met, market reviews undertaken and policies placed in advance of renewal. Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve. Support the broader development of insurer relationships. Ensure compliance requirements and internal controls are fully met. Oversee delivery of claims and underwriting activity. Co-ordinate the use of other Lockton specialist teams where required. Skills & Knowledge
Proven experience in UK large corporate benefit broking/consulting environment. Principal focus on healthcare and group risk insurances (ideally both). Exceptional client relationship skills. Ability to manage time effectively focusing on priorities, targets and deadlines. Good critical thinker and able to distil complex issues down into clear, actionable recommendations. Demonstrate a desire to learn, a proactive approach and ability to research information.
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Understand clients' benefit requirements and provide advice on insurers' services, coverage and pricing. Deliver day-to-day servicing to support retention and development of the business. Prepare risk specifications, manage scheme accounting, run census data audits and ad-hoc consulting projects. Ensure renewal timelines are met, market reviews undertaken and policies placed in advance of renewal. Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve. Support the broader development of insurer relationships. Ensure compliance requirements and internal controls are fully met. Oversee delivery of claims and underwriting activity. Co-ordinate the use of other Lockton specialist teams where required. Skills & Knowledge
Proven experience in UK large corporate benefit broking/consulting environment. Principal focus on healthcare and group risk insurances (ideally both). Exceptional client relationship skills. Ability to manage time effectively focusing on priorities, targets and deadlines. Good critical thinker and able to distil complex issues down into clear, actionable recommendations. Demonstrate a desire to learn, a proactive approach and ability to research information.
#J-18808-Ljbffr
