About the Role:
We are looking for people with the potential to make a difference, pro-actively manage the project design requirements, schedules and risks, and influence others to deliver successfully. Candidates must have excellent communication, problem-solving, and project/programme management skills and be willing to take on new challenges, possessing experience in the delivery of significant and complex projects or programmes of work.
As a Design Manager, you will need to provide strong leadership as part of integrated multi-disciplinary delivery teams within high-demanding projects involving different challenges and complexities. You will have hands-on experience of working closely with client teams in a collaborative and integrated manner. You will be required to deliver our projects following the requirements of the WSP Business Management System, as well as to meet client expectations. Experience of working within
Rail
(with major UK client organisations) is essential, and the use of the client systems and processes will be advantageous. A typical week would include:
Being responsible for establishing & maintaining a professional design team capable of delivering the required services to the client organisation. Assisting in establishing robust processes and procedures to manage the design, in consultation and engagement with the project manager, wider design team, commercial and administration departments. Collating, reviewing, presenting, and distributing information to support the design programme requirements. Cascade to internal and external parties where appropriate. Assisting in the maintenance and creation of programme governance documentation in accordance with the project requirements or to the company BMS. Ensuring the delivery of consistent quality management procedures and standards for the programme. Supporting the Senior Design Manager to facilitate effective resource management across the design delivery programme. Facilitating effective planning of the works within the project team and maintaining clear good communication at all times. Client Focused: Understand the objectives and filter the vision/information through to the delivery team via effective communication streams to improve efficiency, clarity, and manage expectations. Holistic Overview: Have a project-wide understanding of the design process and be able to coordinate across all disciplines internal and external, ensuring quality and add overall value to the project. Future Ready: Able to plan ahead and at the same time identify and troubleshoot any immediate issues that may arise through the project. Anticipate requirements, changes and risks and take appropriate actions. Leadership: Managing the various consultants in the team through engagement and involvement on critical design issues. Setting clear goals and supporting the team to manage challenges. Organisation: Planning and keeping track of documentation by putting in place appropriate management and assurance controls for design certainty. Being able to manage your time and the wider team's time effectively and efficiently. Coordination: Obtain the correct advice and input from the most appropriate design disciplines through careful coordination to deliver on time, quality, and budget. This is facilitated by leading workshops, targeting critical items, and ensuring specialist’s input. Delivery: Assessing and refining the design for optimum results and ensure project success. Manage the information exchanged and track design and delivery risks with consideration to programme. Offer a valued assessment of the design and a single-minded focus on client objectives. Manage risks and opportunities clearly and offer an unbiased opinion. Quality: Go beyond the completeness of the design and instigate efficiency, appropriate use of innovation, buildability, and cost efficiency whilst factoring the different design stages with the wider design team. Completeness: Documenting the planning and monitoring approach. Itemising scope of services, client briefing schedules, documentation, and regular assessment against industry standards to help ensure a better set of deliverables. Adaptability: Understanding the processes helps build trust from the discipline leads. Able to translate information into site implementation and offer further assurance during construction and handover. Programme: Manage the design delivery programme, resource, and instructions. Have a thorough understanding of project scope and design responsibility. Leading Change Management Procedures for the project and ensure the change control log is updated accordingly. Managing changes and delays that have impacted the project and propose how these should be resolved/mitigated. Reduce project risk by drafting early warnings, general communications and raising RFI’s concisely and accurately. Ensuring that the risk register is updated accordingly and managing mitigation actions with the risk manager and the wider design team. Proficient in drafting and reviewing instructions and competent in compiling clear and accurate quotations, including program overview, assumptions, and exclusions. Review and draft reports and help summarise complicated and challenging topics into simple and comprehensible format tailored for the end user. Running clash detection workshops and resolving detailed design interfaces with the wider design team. Ensuring all company safety, quality, environmental, commercial and design management procedures are followed as relevant to tasks undertaken. Accountability on projects or large packages with a value ranging from £500,000 – £2,000,000. Qualifications, Experience and Character:
Degree in relevant engineering, design or management discipline. Chartered (or approaching) Membership of a relevant professional body. ARB / RIBA / MICE / MIET / APM / PMI / PRINCE2 / Six Sigma certifications would be an advantage. Contract management experience and/or accreditations would be an advantage. Experience of working in major projects with proven Client-side project delivery (design or construction). Experience with major UK clients in a design consultancy environment. Ability to develop and manage customer and stakeholder relationships, through effective listening and influencing skills. Naturally curious, solution-focused and responsive to client problems. Experience of delivering value-plus/cross-selling of services. Where appropriate, prior compliance with appropriate security clearance levels would be an advantage.
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Rail
(with major UK client organisations) is essential, and the use of the client systems and processes will be advantageous. A typical week would include:
Being responsible for establishing & maintaining a professional design team capable of delivering the required services to the client organisation. Assisting in establishing robust processes and procedures to manage the design, in consultation and engagement with the project manager, wider design team, commercial and administration departments. Collating, reviewing, presenting, and distributing information to support the design programme requirements. Cascade to internal and external parties where appropriate. Assisting in the maintenance and creation of programme governance documentation in accordance with the project requirements or to the company BMS. Ensuring the delivery of consistent quality management procedures and standards for the programme. Supporting the Senior Design Manager to facilitate effective resource management across the design delivery programme. Facilitating effective planning of the works within the project team and maintaining clear good communication at all times. Client Focused: Understand the objectives and filter the vision/information through to the delivery team via effective communication streams to improve efficiency, clarity, and manage expectations. Holistic Overview: Have a project-wide understanding of the design process and be able to coordinate across all disciplines internal and external, ensuring quality and add overall value to the project. Future Ready: Able to plan ahead and at the same time identify and troubleshoot any immediate issues that may arise through the project. Anticipate requirements, changes and risks and take appropriate actions. Leadership: Managing the various consultants in the team through engagement and involvement on critical design issues. Setting clear goals and supporting the team to manage challenges. Organisation: Planning and keeping track of documentation by putting in place appropriate management and assurance controls for design certainty. Being able to manage your time and the wider team's time effectively and efficiently. Coordination: Obtain the correct advice and input from the most appropriate design disciplines through careful coordination to deliver on time, quality, and budget. This is facilitated by leading workshops, targeting critical items, and ensuring specialist’s input. Delivery: Assessing and refining the design for optimum results and ensure project success. Manage the information exchanged and track design and delivery risks with consideration to programme. Offer a valued assessment of the design and a single-minded focus on client objectives. Manage risks and opportunities clearly and offer an unbiased opinion. Quality: Go beyond the completeness of the design and instigate efficiency, appropriate use of innovation, buildability, and cost efficiency whilst factoring the different design stages with the wider design team. Completeness: Documenting the planning and monitoring approach. Itemising scope of services, client briefing schedules, documentation, and regular assessment against industry standards to help ensure a better set of deliverables. Adaptability: Understanding the processes helps build trust from the discipline leads. Able to translate information into site implementation and offer further assurance during construction and handover. Programme: Manage the design delivery programme, resource, and instructions. Have a thorough understanding of project scope and design responsibility. Leading Change Management Procedures for the project and ensure the change control log is updated accordingly. Managing changes and delays that have impacted the project and propose how these should be resolved/mitigated. Reduce project risk by drafting early warnings, general communications and raising RFI’s concisely and accurately. Ensuring that the risk register is updated accordingly and managing mitigation actions with the risk manager and the wider design team. Proficient in drafting and reviewing instructions and competent in compiling clear and accurate quotations, including program overview, assumptions, and exclusions. Review and draft reports and help summarise complicated and challenging topics into simple and comprehensible format tailored for the end user. Running clash detection workshops and resolving detailed design interfaces with the wider design team. Ensuring all company safety, quality, environmental, commercial and design management procedures are followed as relevant to tasks undertaken. Accountability on projects or large packages with a value ranging from £500,000 – £2,000,000. Qualifications, Experience and Character:
Degree in relevant engineering, design or management discipline. Chartered (or approaching) Membership of a relevant professional body. ARB / RIBA / MICE / MIET / APM / PMI / PRINCE2 / Six Sigma certifications would be an advantage. Contract management experience and/or accreditations would be an advantage. Experience of working in major projects with proven Client-side project delivery (design or construction). Experience with major UK clients in a design consultancy environment. Ability to develop and manage customer and stakeholder relationships, through effective listening and influencing skills. Naturally curious, solution-focused and responsive to client problems. Experience of delivering value-plus/cross-selling of services. Where appropriate, prior compliance with appropriate security clearance levels would be an advantage.
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