The Associate Director of Operations is an accountable officer within the network locality and is responsible for the delivery of all patient services within it. This involves ensuring that high quality services are provided to patients and that all operational and performance targets, including waiting lists, finance, HR are achieved. The role also includes ensuring that services are continually improved and developed in line with best practice standards. The Associate Director of Operations will work in a team of managers within the network, alongside senior clinical colleagues, working together to ensure consistent quality of services is achieved across the organisation whilst delivering the specific elements commissioned through local delivery plans. The Associate Director of Operations will be responsible for line management of the service managers within the Locality. The post holder will work in line with the Trust’s corporate objectives and will be expected to make a positive contribution to the provision of health services across the local health economy. Working for our organisation
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care. The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area. Lancashire & South Cumbria Foundation Trust encourages flexible working, believing that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview. Detailed job description and main responsibilities
Please see attached the job description and person specification for more information about this role. Person specification
Qualifications
Educated to Masters degree level or equivalent Participation in continuing professional development to improve and update specialist knowledge Experience
Extensive experience of operational management Detailed understanding and advanced theoretical and practical knowledge and experience of the operation of healthcare services and performance targets Experience of managing a budget Experience of leading and managing change Skills
Well-developed analytical & problem solving skills with the ability to make decisions by determining key points from complex data and multiple information strands. IT literate with well-developed skills for the use and application of information technology systems including file management, safe and effective internet use, Outlook, Word processing, PowerPoint, Access and Excel. Well-developed written and verbal communication skills together with influencing and negotiating skills for interacting with individuals across the Network. Please note that further communication from Lancashire and South Cumbria NHS Foundation Trust (LSCft) will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCft to contact them. Please ensure that you read the person specification attached below as your application will be measured against this document. Applications from job share partners are welcome and other forms of flexible working will be considered for all posts. For all posts which require a Disclosure and Barring Service (DBS) check please be aware of the Disclosure and Barring Service Code of Practice, a copy of which is available by logging on to the DBS website. If the post is subject to DBS disclosure, a charge will be made to the successful candidate(s). You are advised to consider applying for LSCft vacancies as soon as possible as in some instances vacancies are closed as soon as a sufficient number of applications have been received. If you are not invited to interview within three weeks of the closing date then please assume that on this occasion you have been unsuccessful, as it is not possible to contact all unsuccessful candidates. LSCft is committed to celebrating difference as an asset and we know that recruiting talent from diverse backgrounds helps to create a more flexible, creative and effective workforce. We actively challenge discrimination and welcome applications from people regardless of age, disability (particularly those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion or belief or sexual orientation. Our goal is for the Trust to be truly representative of the communities we serve so we are particularly keen to receive applications from people in under-represented groups. If there is anything you’d like to discuss in relation to your application then please ask. Employer certification / accreditation badges
Name Toni Sagar Job title PA to the Director of Operations Email address toni.sagar@lscft.nhs.uk Additional information If you have any further enquiries or would like to arrange to speak with the Director of Operations, please contact Toni Sagar – toni.sagar@lscft.nhs.uk
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