- Key Responsibilities Coordinate event requirements /schedules with clients. Attend client pre-production meetings to effectively plan the scope. Direct & manage all technical aspects of live events. Setup/operation of integrated events spaces including high profile auditorium-based results presentations and town halls. Post event reporting to highlight production improvements and enhancements to service. Ensure all video conferencing / UC requirements are configured and tested. Ability to provide workarounds in the event of equipment failure. Presentable and able to always liaise with senior executives in a calm and professional manner. Provide 1st and 2nd line audio visual support as requested. Ensure all equipment on-site is maintained and kept in working order with all faults reported via the onsite procedures. Carry out first line troubleshooting to AV equipment and rooms within time constraints. Work closely with the helpdesk and field service engineers, where required. Required Skills Experience of supporting a variety of AV spaces. Experience of running the AV aspect of presentations for high profile meetings. Excellent customer service skills with previous experience of dealing with 'ALL' level executives advantageous. Be competent to a high level of computer literacy. Be available and flexible to work overtime if required. Capable of good communication skills both verbal and written, being able to communicate with company executives to building contractors. Strong working knowledge of industry standard video conferencing platforms.
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