Audio Visual Service Engineer
CONTRACT TYPE:
Full-time
LOCATION:
London, UK
Role Summary
Kinly is one of the world’s most recognisable companies within the Audio Visual and Unified Communications technology space, working with numerous high-profile global-class organisations, helping them drive maximum collaboration, engagement and productivity to enable their colleagues to work together, from everywhere.
We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.
Currently, as we continue to expand our client base and services, we have a new opportunity for a technical-minded individual to join our engineering team.
Working as a Field Service Engineer, you will take accountability for providing reactive support and planned preventative visits for some of our customers across the corporate/private, government & retail industries, so this will offer the successful individual both fantastic exposure and variety in their day-to-day activities.
Duties and Responsibilities
Undertake planned preventative maintenance customer visits, keeping their Audio Visual, Video Conferencing and Digital Signage systems maintained
Work to detect and prevent potential failures before they occur, rectify any known issues and provide feedback on system status and make recommendations for system operation, future usage and reliability
Carry out reactive support calls to customer sites, to remedy a fault where it can’t be fixed via remote support
Communicate identified faults in a clear and detailed manner to our helpdesk colleagues, whilst also clearly explaining faults to the client
Skills Profile
Experienced in fault finding of audio visual and video conferencing systems
Good understanding of computer software and hardware systems
Networking knowledge to fault find audio and video conference networks, e.g., Dante audio and Multicast video streams
Understanding both digital/analogue audio and video signals e.g. HDMI, Display Port, DVI Component, and Composite
Control System fault finding and programming of Crestron, AMX and other leading manufacturers
Configuration and fault finding of Digital Sound Processors (DSP) such as Q-Sys, Biamp and Clearone
Background of supporting IPTV systems, Digital Signage & Satellite systems from OneLan, Tripleplay, Exterity and MediaStar
Exposure to working with new and emerging technologies including LED display solutions and video wall processors
Equal Opportunities:
Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.
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