The Onsite AV Engineering team provide dedicated support services to many facets of the EDF technology business across multiple sites, including Hinkley Point, Bridgwater, and Bristol areas. The team provide services from full AV/UC room installations to
client/end-user meet and greet event support. This is in addition to daily functionality tests of high priority spaces, and ad-hoc and pro-active AV maintenance, technical problem solving, live event support and upgrade installation work. AV Engineer team members must be able to quickly adapt to fast-paced changing environments, locations, and schedules. They need to carry themselves well and provide a high-class service both personally and technically. The engineer will follow a shift pattern
based upon a 40-hour working week between the hours of 07:00 & 18:00 ensuring coverage throughout the period. IDEAL CANDIDATE We are seeking a highly proactive individual with a strong grasp of AV/VC technologies as applied in corporate settings. The ideal candidate should hold industry-recognized AV qualifications, be motivated to expand their knowledge through training, and excel
in communication. Presenting oneself professionally with a friendly and outgoing demeanor is essential, coupled with a positive attitude. This person should readily take responsibility for system ownership and upkeep while consistently seek to surpass expectations.
Proficiency in administration, computer technology, PC applications, and networking is a must. Experience in AV installations is desirable. This role requires travel to various sites within Hinkley Point, Bridgwater & Bristol, varying shift patterns and flexibility to amended schedules around a reactive service. EDF Operate a shuttle bus service into their main offices resulting in additional
commute time, thus, living no more than one hour from the Hinkley Point area would be preferred. ROLE, RESPONSIBILITIES AND, SKILLS Reactive support calls to client sites. Planned Preventative Maintenance visits. Daily room checks undertaken at the start/end of the day, such checks will take into consideration room criticality and any known hardware issues etc. Completing paperwork for each job attended. Communicate identified faults in a clear and detailed manner to our helpdesk colleagues. Explain faults to the client in a way they can understand, convey the issue and what will be done to fix the problem within the agreed SLA. Fault finding of audio visual and video conferencing systems to a high level, under pressure. A good understanding of computer software and hardware systems. Networking knowledge to fault find audio and video conference networks. For example, Dante audio and Multicast video streams. Understanding both digital/analogue audio and video signals. For example, HDMI, Display Port, DVI Component, and Composite. Working with new and emerging technologies including LED display solutions and video wall processors. An enthusiasm to identify knowledge gaps and expand expertise with training and certifications with a view of CSI. Work collaboratively on troubleshooting and fault fixing, utilizing the MOS team, resources within Kinly, and where relevant other service providers across the EDF estate. Maintaining site surveys and asset registers. EVENT SUPPORT As well as the responsibilities above, the successful candidate will also be expected to provide event support to our clients on a regular basis. Responsibilities will include: Running AV events, including PA and data distribution set-up, pre-event testing of audio, wireless microphone battery levels etc. Primary contact for event coordination. Liaising with clients for large events to understand their requirements. Attend pre-production meetings required for any scheduled special events. Primary support to operate global production events. To own the event experiences for the meeting host and attendees. To assist management of high-profile events and become a trusted advisor. To escalate any operational issues to the appropriate level of support and make suggestions for improvements. To produce event reports which highlights the use of space. VIDEO/AUDIO CONFERENCING Video/audio conference set-up and support. Best efforts should be made to ensure all suites are connected on time and receiving/transmitting good audio/video. Site certification of all new and relocated video conference systems. Carry out video conference software. Assist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify. SKILLS PROFILE Knowledge of collaboration platforms such as Polycom, Microsoft Teams, Zoom, Google Ability to operate Videoconference hardware (Microsoft Teams, Webex, Poly, Logi etc) and to troubleshoot any potential issues relating to audio feedback, no video etc. Proficiency with Microsoft Teams, UC PCs, Polycom, Logitech, and Crestron Flex VC solutions, Biamp Tesira, Q-SYS, and Extron. Avixa CTS preferred, Microsoft Certification desirable. AV install experience is essential. Experienced in delivering support services to large corporate customers. Excellent organizational and time management skills. The nature of this role involves last minute requests and as such, flexibility is a key attribute. Willing to undertake security screening (BPSS & SC) If you do require details of the vacancy or the application process in an alternative format, please
let us know as part of the application. If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. Equal Opportunities: Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion
or any other 'protected characteristics. We welcome your application.
client/end-user meet and greet event support. This is in addition to daily functionality tests of high priority spaces, and ad-hoc and pro-active AV maintenance, technical problem solving, live event support and upgrade installation work. AV Engineer team members must be able to quickly adapt to fast-paced changing environments, locations, and schedules. They need to carry themselves well and provide a high-class service both personally and technically. The engineer will follow a shift pattern
based upon a 40-hour working week between the hours of 07:00 & 18:00 ensuring coverage throughout the period. IDEAL CANDIDATE We are seeking a highly proactive individual with a strong grasp of AV/VC technologies as applied in corporate settings. The ideal candidate should hold industry-recognized AV qualifications, be motivated to expand their knowledge through training, and excel
in communication. Presenting oneself professionally with a friendly and outgoing demeanor is essential, coupled with a positive attitude. This person should readily take responsibility for system ownership and upkeep while consistently seek to surpass expectations.
Proficiency in administration, computer technology, PC applications, and networking is a must. Experience in AV installations is desirable. This role requires travel to various sites within Hinkley Point, Bridgwater & Bristol, varying shift patterns and flexibility to amended schedules around a reactive service. EDF Operate a shuttle bus service into their main offices resulting in additional
commute time, thus, living no more than one hour from the Hinkley Point area would be preferred. ROLE, RESPONSIBILITIES AND, SKILLS Reactive support calls to client sites. Planned Preventative Maintenance visits. Daily room checks undertaken at the start/end of the day, such checks will take into consideration room criticality and any known hardware issues etc. Completing paperwork for each job attended. Communicate identified faults in a clear and detailed manner to our helpdesk colleagues. Explain faults to the client in a way they can understand, convey the issue and what will be done to fix the problem within the agreed SLA. Fault finding of audio visual and video conferencing systems to a high level, under pressure. A good understanding of computer software and hardware systems. Networking knowledge to fault find audio and video conference networks. For example, Dante audio and Multicast video streams. Understanding both digital/analogue audio and video signals. For example, HDMI, Display Port, DVI Component, and Composite. Working with new and emerging technologies including LED display solutions and video wall processors. An enthusiasm to identify knowledge gaps and expand expertise with training and certifications with a view of CSI. Work collaboratively on troubleshooting and fault fixing, utilizing the MOS team, resources within Kinly, and where relevant other service providers across the EDF estate. Maintaining site surveys and asset registers. EVENT SUPPORT As well as the responsibilities above, the successful candidate will also be expected to provide event support to our clients on a regular basis. Responsibilities will include: Running AV events, including PA and data distribution set-up, pre-event testing of audio, wireless microphone battery levels etc. Primary contact for event coordination. Liaising with clients for large events to understand their requirements. Attend pre-production meetings required for any scheduled special events. Primary support to operate global production events. To own the event experiences for the meeting host and attendees. To assist management of high-profile events and become a trusted advisor. To escalate any operational issues to the appropriate level of support and make suggestions for improvements. To produce event reports which highlights the use of space. VIDEO/AUDIO CONFERENCING Video/audio conference set-up and support. Best efforts should be made to ensure all suites are connected on time and receiving/transmitting good audio/video. Site certification of all new and relocated video conference systems. Carry out video conference software. Assist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify. SKILLS PROFILE Knowledge of collaboration platforms such as Polycom, Microsoft Teams, Zoom, Google Ability to operate Videoconference hardware (Microsoft Teams, Webex, Poly, Logi etc) and to troubleshoot any potential issues relating to audio feedback, no video etc. Proficiency with Microsoft Teams, UC PCs, Polycom, Logitech, and Crestron Flex VC solutions, Biamp Tesira, Q-SYS, and Extron. Avixa CTS preferred, Microsoft Certification desirable. AV install experience is essential. Experienced in delivering support services to large corporate customers. Excellent organizational and time management skills. The nature of this role involves last minute requests and as such, flexibility is a key attribute. Willing to undertake security screening (BPSS & SC) If you do require details of the vacancy or the application process in an alternative format, please
let us know as part of the application. If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. Equal Opportunities: Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion
or any other 'protected characteristics. We welcome your application.
