AV Operations Coordinator

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Full time
Location: London
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Job offered by: ProAV
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About The Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.

Our immediate requirement is for an experienced AV Operations Coordinator to be a key part of our London team, representing proAV and working onsite, taking full responsibility for looking after the day-to-day administration, onboarding, invoicing, and billing. This is an exciting opportunity for an exceptional, experienced AV Operations Coordinator to join an established operation with scope to drive and enhance the service at every opportunity. Key Responsibilities Scheduling

Assisting Operations Team build the weekly Rota VCCM intake – taking information from VCCM (customer facing booking form), scheduling Zoom webinars, creating EMS entries (support reservations), and sending confirmations. Resource Onboarding: Onboarding of badged (CW) resources Permit Vetting: Permit Vetting (PV) resources ePermits: Tracking PV resources and status on ePermit Checking overtime forms for correct recharging Requesting and scheduling additional resources Invoicing Quotes and cost centre confirmation Ariba orders Billing Cost-centre reconciliation Checking validity of cost centres for EMS recharging Checking international cost centres each month and updating EMS where there is an alternative UK cost centre Manual invoicing process ownership Chasing up and escalating aged debt Collecting and sending all information necessary for Monthly Billing General Requesting quotes for travel and confirming cost centres Arranging purchase orders for suppliers Collecting/validating engineers expenses following international travel About You proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

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