Job Description
Supplier Oversight Consultant - Building Claims Repair Specialist Salary:
circa £45,000 Location:
Field/Home based - travel is required Are you an expert in property claims and/or surveying services? Do you also have great communication, diplomacy, and motivational skills? If so, apply today! This role is ideal for a loss adjuster or buildings surveyor looking to utilize their expert insurance claims property repair knowledge while coaching and supporting others to improve performance for our customers. Key Responsibilities: The key purpose of this role is to motivate appropriate external suppliers and Aviva employees to make sustainable improvements in property repair claims performance. This includes: Reviewing performance and overseeing actions that will improve service, accurate costing, safety, and quality on all types of property claims. Using technical knowledge and relationship management skills to identify opportunities and motivate others to change and improve quality. Identifying systemic issues and development needs of individuals, applying coaching, training, best practice sharing, and action planning. Providing assurance and context to senior management to enable holistic change. Skills and Experience Required: Technical property/buildings knowledge is essential, with a solid understanding of property claims from field experience. Excellent interpersonal and influencing skills. Strong verbal & written communication and stakeholder management skills. Desire to improve customer experience through problem identification and driving change. Cert CII /Dip CII, BDMA, HND/HNC Building studies, or Accreditation to CII, RICS, CIOB, CILA desirable. What You’ll Get: Starting salary circa £45,000 (depending on location, skills, experience, and qualifications) Bonus opportunity - 8% of annual salary; actual amount depends on your performance Generous pension scheme - Aviva will contribute up to 14%, depending on your contributions 29 days holiday plus bank holidays, with an option to buy or sell up to 5 days Up to 40% discount on Aviva products and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan Supportive policies including parental and carers leave Flexible benefits, including sustainability options such as cycle to work Paid volunteering days to help others Wellbeing support and tools We are inclusive and welcome applications from all backgrounds and experiences. If you are excited but unsure you meet every requirement, we encourage you to apply. We consider all forms of flexible working, including part-time and job shares. We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please email us if you have a disclosed disability, and we will interview you.
JBRP1_UKTJ
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Supplier Oversight Consultant - Building Claims Repair Specialist Salary:
circa £45,000 Location:
Field/Home based - travel is required Are you an expert in property claims and/or surveying services? Do you also have great communication, diplomacy, and motivational skills? If so, apply today! This role is ideal for a loss adjuster or buildings surveyor looking to utilize their expert insurance claims property repair knowledge while coaching and supporting others to improve performance for our customers. Key Responsibilities: The key purpose of this role is to motivate appropriate external suppliers and Aviva employees to make sustainable improvements in property repair claims performance. This includes: Reviewing performance and overseeing actions that will improve service, accurate costing, safety, and quality on all types of property claims. Using technical knowledge and relationship management skills to identify opportunities and motivate others to change and improve quality. Identifying systemic issues and development needs of individuals, applying coaching, training, best practice sharing, and action planning. Providing assurance and context to senior management to enable holistic change. Skills and Experience Required: Technical property/buildings knowledge is essential, with a solid understanding of property claims from field experience. Excellent interpersonal and influencing skills. Strong verbal & written communication and stakeholder management skills. Desire to improve customer experience through problem identification and driving change. Cert CII /Dip CII, BDMA, HND/HNC Building studies, or Accreditation to CII, RICS, CIOB, CILA desirable. What You’ll Get: Starting salary circa £45,000 (depending on location, skills, experience, and qualifications) Bonus opportunity - 8% of annual salary; actual amount depends on your performance Generous pension scheme - Aviva will contribute up to 14%, depending on your contributions 29 days holiday plus bank holidays, with an option to buy or sell up to 5 days Up to 40% discount on Aviva products and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan Supportive policies including parental and carers leave Flexible benefits, including sustainability options such as cycle to work Paid volunteering days to help others Wellbeing support and tools We are inclusive and welcome applications from all backgrounds and experiences. If you are excited but unsure you meet every requirement, we encourage you to apply. We consider all forms of flexible working, including part-time and job shares. We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please email us if you have a disclosed disability, and we will interview you.
JBRP1_UKTJ
#J-18808-Ljbffr
Industry:
Insurance
Specialties:
Retirement, Investments, Insurance, Health, Insurtech, Protection, and Wealth
Employees:
10,001+
Annual Revenue:
£18.5B
Founded:
1696
Address:
80 Fenchurch Street, London, GB, EC3M 4AE
Aviva is nothing without our people. Living up to our purpose to be with you today for a better tomorrow applies to those we work with just as much as it does to our customers. We want Aviva to be a place where people can be themselves, and we want our workforce to reflect the customers and communities we serve. This means offering market-leading benefits and challenging ourselves to do more to build a workplace – and society – that works for all.
