Bicester, United Kingdom | Posted on 01/09/2025
As our new B2B Sales Account Manager, you’ll be at the heart of our operations, working closely with existing clients to build strong, trusted partnerships. Your role will be both strategic and hands-on, ensuring client satisfaction, identifying opportunities to expand relationships, and delivering smooth project management from quote to completion. If you’re passionate about health, have a knack for problem-solving, and thrive in a fast-paced environment, we’d love to hear from you!
Who are we?
The Oxford Health Company is an award-winning contract manufacturing business specialising in the food supplement market. Since our incorporation in 2013, we’ve been recognised as one of the Times Top 100 Fastest-Growing Companies in 2023, with an impressive 58% average annual growth over the past three years. Our commitment to excellence has earned us numerous industry-specific accolades, including recent 2024 wins at the Oxfordshire Business Awards in both the Large Business and Green Award categories.
We are a dynamic, entrepreneurial team driven by a mission to become the UK’s leading Food Supplement Manufacturer, both in turnover and service quality. Our success is built on offering expert service and the industry's shortest lead times to new and medium-sized brands with high-value propositions.
Our headquarters and manufacturing facility are located in Bicester, with a second storage warehouse nearby. Since fitting out our state-of-the-art clean rooms and manufacturing facility in 2019, we have continued to invest in our infrastructure to better serve our customers and enhance operational efficiency.
What will you do?
Client Relationship Management:
Build and maintain meaningful relationships with clients, ensuring their needs are met with professionalism and care. Project Oversight:
Oversee client orders from initial quoting to final completion, ensuring seamless delivery and quality assurance. Upselling & Cross-Selling:
Identify opportunities to introduce additional services, products, and trends that benefit the client and expand their portfolio. Market Trend Analysis:
Stay ahead of the curve by conducting market research to identify key ingredient and product trends in the supplements industry. Quoting & Negotiation:
Provide clear, precise quotes and negotiate pricing effectively to achieve win-win outcomes for the company and the client. CRM Management:
Use our advanced CRM systems to meticulously record all actions, communications, and progress for accurate and transparent tracking. Client Engagement:
Confidently speak to clients over the phone and craft professional email communications to maintain a polished client experience. Team Collaboration:
Work closely with various departments, including production, logistics, and quality control, to ensure smooth delivery of client orders. Event Attendance:
Represent the company at client meetings, trade shows, and company events, showcasing our brand and building new opportunities. Facility Tours:
Lead onsite tours of our facilities, creating a professional and engaging experience for clients and stakeholders. What We’re Looking For We’re looking for a motivated and organised professional with a passion for client success. Ideal candidates will have: Exceptional communication skills (both written and verbal). Confidence in phone-based interactions and the ability to build rapport. Strong organisational skills to manage multiple projects simultaneously. Proficiency with CRM systems and attention to detail. A proactive approach to problem-solving and a positive attitude. Industry experience in supplements, health, or a related field (preferred but not required). Why Join Us? Impactful Work: Contribute directly to our business’s growth and success. Career Development: Join a rapidly expanding business with opportunities to grow within your role. Competitive Compensation: Salary + Bonus DOE How to Apply Please apply with a CV or any further questions you may have to our Talent Acquisition Director, Alexander Farrimond at
alexander@tohc.co.uk .
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Build and maintain meaningful relationships with clients, ensuring their needs are met with professionalism and care. Project Oversight:
Oversee client orders from initial quoting to final completion, ensuring seamless delivery and quality assurance. Upselling & Cross-Selling:
Identify opportunities to introduce additional services, products, and trends that benefit the client and expand their portfolio. Market Trend Analysis:
Stay ahead of the curve by conducting market research to identify key ingredient and product trends in the supplements industry. Quoting & Negotiation:
Provide clear, precise quotes and negotiate pricing effectively to achieve win-win outcomes for the company and the client. CRM Management:
Use our advanced CRM systems to meticulously record all actions, communications, and progress for accurate and transparent tracking. Client Engagement:
Confidently speak to clients over the phone and craft professional email communications to maintain a polished client experience. Team Collaboration:
Work closely with various departments, including production, logistics, and quality control, to ensure smooth delivery of client orders. Event Attendance:
Represent the company at client meetings, trade shows, and company events, showcasing our brand and building new opportunities. Facility Tours:
Lead onsite tours of our facilities, creating a professional and engaging experience for clients and stakeholders. What We’re Looking For We’re looking for a motivated and organised professional with a passion for client success. Ideal candidates will have: Exceptional communication skills (both written and verbal). Confidence in phone-based interactions and the ability to build rapport. Strong organisational skills to manage multiple projects simultaneously. Proficiency with CRM systems and attention to detail. A proactive approach to problem-solving and a positive attitude. Industry experience in supplements, health, or a related field (preferred but not required). Why Join Us? Impactful Work: Contribute directly to our business’s growth and success. Career Development: Join a rapidly expanding business with opportunities to grow within your role. Competitive Compensation: Salary + Bonus DOE How to Apply Please apply with a CV or any further questions you may have to our Talent Acquisition Director, Alexander Farrimond at
alexander@tohc.co.uk .
#J-18808-Ljbffr
