We put our customers and their needs first, we take an honest approach to business, we listen, learn and find better ways to make a difference. The Role Manage enquiries and advise the best product fit to the consumer. Answer consumer messages by phone and email. Provide accurate and appropriate information to the consumer with a follow up and agreed action. Manage daily inbound leads within the CRM workflow to meet agreed SLA’s. Keeping all data up to date. Confidence to work individually whilst playing an active role in both your team and the account management team. Ability to communicate with a diverse wide range of customers and be able to show empathy when required. Able to work in a fast-paced, high-pressure environment. Develop a sales workflow strategy which ensures you are effective and time efficient. Ensure client expectations are met and deliver exceptional customer service in-line with company values. Grow industry awareness by joining relevant forums and setting industry news alerts. What We’re Looking For: Proven track record in sales or lead conversion. Exceptional communication and interpersonal skills. Strong organizational and time-management abilities. A proactive, results-oriented mindset. Reward & Benefits OTE of up to £35,000 Fully remote working Career progression opportunities Holiday Purchase Scheme Share schemes (SAYE & BAYE) Enhanced maternity and paternity HSF, subsidised health fund Private healthcare, Critical illness cover and Health assessments via salary sacrifice Life assurance Wellbeing support - subsidised gym membership - cycle to work scheme - health assured employee assistance scheme Dental insurance - subsidised Discounted mortgage advice, estate agency fees and home surveys Cycle to work scheme Charitable giving scheme Apply If you feel you match our requirements and are looking for your next career chapter, or for a confidential discussion on the full details of this role please contact
Alka Tarafdar - 07751808563,
alternatively apply with your CV and covering letter for a quick response. We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. PRE EMPLOYMENT SCREENING
- All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients. If you are unsure on this, ask the team and we'll be happy to explain the process.
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