Band 3 Medical Secretary for Liver Neuroendocrine Tumour Service

Job Summary To provide a full and comprehensive medical secretary assistance to the Birmingham Neuroendocrine Tumour Service working for both Consultants and Clinical Nurse Specialists. The successful post holder will form part of the wider liver medicine medical secretarial cohort and be responsible for liaising with Multi Disciplinary Teams both at the Trust and also tertiary centres. The successful post holder will need to have excellent organisational skills in order to navigate through liver pathways and work with diligence to ensure both new and follow up patients into this discipline are captured accurately and followed up in the timeframe that ensures their surveillance is maintained. Main Duties of the Job To be a key administrator in the delivery of the neuroendocrine tumour service pathway, taking a proactive role in overseeing pathways from preparatory MDT work to facilitating all outpatient reviews. To liaise daily with tertiary centres and Allied Healthcare professionals to ensure all adequate surveillance imaging is tracked and available for consultations. To be a point of contact both for clinicians and clinical nurse specialists in this field of liver medicine who support liver cancer patients and their families. The postholder will deal with oncology (Cancer) issues so will need to have an empathic nature and recognise that although a liver medicine medical secretary, for this particular role, patients will all have neuroendocrine tumours so being proficient in being able to deal with sensitive issues would be advantageous. About Us We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this. Our commitment to our staff is to create the best place for them to work, and we are dedicated to: Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can; Offering our staff a wide variety of training and development opportunities, to support their personal and career development objectives. UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work. Job Details Date Posted: 31 January 2025 Pay Scheme: Agenda for Change Band: Band 3 Salary: £24,071 to £25,674 a year Contract: Permanent Working Pattern: Full-time, Flexible working Reference Number: 304-1091473 Job Location: Queen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH Person Specification Qualifications Essential Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4 Business Administration NVQ level 3 or equivalent experience in a clerical environment Experience Essential Experience of dealing with the Public/Customer service experience Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook) Experience of using IT systems Additional Criteria Essential Good communication/customer care skills both written and verbal demonstrating sympathy and compassion Good keyboard/IT skills Good organisation skills and ability to multitask Good time management skills Ability to deal professionally with enquiries from staff Ability to problem solve Understand confidentiality and apply the principles Ability to pay attention to detail where there are predictable interruptions to the work pattern Ability to deal with stressful situations and sensitive Work effectively and flexibly as part of a team to meet the needs of the services Confident in dealing with people at all levels Must be able to demonstrate an understanding of equality and diversity Mature open and flexible approach to work Demonstrates care and compassion Good inter-personal and communication skills. Team Player Conscientious Demonstrates reliability, motivation and commitment Ability to travel to multiple sites Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer Details Employer Name: University Hospitals Birmingham NHS Foundation Trust Address: Queen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH Employer's Website:

https://www.uhb.nhs.uk/jobs.htm

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