Job summary
Work as part of a team within a dedicated speciality/patient group to ensure that all administrative functions for patients from the time of GP referral to the time of discharge are coordinated in line with specific care pathway instructions to facilitate the smooth running of the patients' journey. Where a patient has multiple specialist needs, assist the patient in coordinating their pathways to reduce multiple appointments across the Trust.
Main duties of the job
An exciting opportunity has arisen to work in the Cardiology service at Barnet Hospital, as a Clinical Pathway Navigator. We are looking for a positive motivated person with an eye for detail to join our team. The successful candidate is required to be able to demonstrate the Trust values, the responsibilities of the job description and person specification. In particular you should have:
Previous experience of working with the public and/or patients in a healthcare environment
Experience of interaction with all levels of staff
Previous administrative and organisational experience
Experience of managing and prioritising own workload and working to deadlines
Experience of dealing with non-routine and complex problems
If you believe you meet the criteria of the person specification and would like to join the Royal Free at this time, we would be interested in receiving your application.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Royal Free World Class Values
Essential
Demonstrable ability to meet the Trust Values Education and professional qualifications Essential RSA 2 or RSA 3 word processing/typing or equivalent experience Knowledge of medical terminology English and Maths at GCSE level or equivalent Desirable Diploma level qualification or equivalent experience Courses / further study attended to demonstrate evidence of personal development Experience Essential Previous experience of working with the public and/or patients in a healthcare environment Experience of interaction with all levels of staff Previous administrative and organisational experience Experience of dealing with non-routine and complex problems Desirable Experience of managing and prioritising own workload and working to deadlines Others Essential Teamwork and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff Ability to work without direct supervision Reliability - good timekeeping Desirable Ability to work flexibly to accommodate peaks and troughs of activity Skills and aptitudes Essential Excellent written and verbal communication skills Excellent organisational skills with meticulous attention to detail Excellent customer care practice, being polite, sympathetic, patient and diplomatic Understanding patient confidentiality Knowledge of Cerner Desirable Knowledge of Cancer Pathway targets Awareness of National and Trust pathway targets (such as the 62-day target pathway) Ability to confidently interact and share knowledge with staff at all levels Proof of continuous learning and development Ability to learn and assimilate information quickly Ability to use databases Personal qualities and attributes Essential Ability to maintain excellent communication channels and good customer services Maintain a high level of professionalism in manner Ability to work under pressure and use own initiative to prioritise tasks Good interpersonal skills having a friendly and approachable manner Proactive, forward-thinking, quick problem-solving attitude Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. Employer details Employer name Royal Free London NHS Foundation Trust Address Barnet Hospital Wellhouse Lane Barnet EN5 3DJ
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Demonstrable ability to meet the Trust Values Education and professional qualifications Essential RSA 2 or RSA 3 word processing/typing or equivalent experience Knowledge of medical terminology English and Maths at GCSE level or equivalent Desirable Diploma level qualification or equivalent experience Courses / further study attended to demonstrate evidence of personal development Experience Essential Previous experience of working with the public and/or patients in a healthcare environment Experience of interaction with all levels of staff Previous administrative and organisational experience Experience of dealing with non-routine and complex problems Desirable Experience of managing and prioritising own workload and working to deadlines Others Essential Teamwork and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff Ability to work without direct supervision Reliability - good timekeeping Desirable Ability to work flexibly to accommodate peaks and troughs of activity Skills and aptitudes Essential Excellent written and verbal communication skills Excellent organisational skills with meticulous attention to detail Excellent customer care practice, being polite, sympathetic, patient and diplomatic Understanding patient confidentiality Knowledge of Cerner Desirable Knowledge of Cancer Pathway targets Awareness of National and Trust pathway targets (such as the 62-day target pathway) Ability to confidently interact and share knowledge with staff at all levels Proof of continuous learning and development Ability to learn and assimilate information quickly Ability to use databases Personal qualities and attributes Essential Ability to maintain excellent communication channels and good customer services Maintain a high level of professionalism in manner Ability to work under pressure and use own initiative to prioritise tasks Good interpersonal skills having a friendly and approachable manner Proactive, forward-thinking, quick problem-solving attitude Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. Employer details Employer name Royal Free London NHS Foundation Trust Address Barnet Hospital Wellhouse Lane Barnet EN5 3DJ
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