Band 4 Clinical Pathway Navigator - Max Fax & Orthodontics
We are looking for an experienced administrator with the ability to work as part of a team to join our Max Fax & Orthodontics Department to oversee the patient pathway from referral to treatment, along with other admin duties. The OMFS Department is complex and busy, with the successful applicant being a key player in ensuring it runs smoothly and effectively. The role involves building effective working relationships with clinical staff, regular contact with patients and a keen attention to detail. The role will be based at either our Barnet site or Chase Farm site, this is subject to change and will require cross site covering. Main duties of the job
General admin and clerical duties including answering phones, dealing with patient/GP/ colleague enquiries. Managing generic email account, validating and managing patient pathways. Monitoring Consultant annual leave and clinic cancellations. Actioning your EPR message centre. To be successful in this role:
Excellent written and communication skills. Good telephone manner. Sound organisational skills. Ability to work both in a team environment and autonomously. Excellent data entry skills are required for inputting data on the Cerner patient records system and/or database system. About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits to next level training, we make it easier to take your career to the top. Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Person Specification
Royal Free World Class Values
Demonstrable ability to meet the Trust Values Qualifications
Educated to GCSE standard or equivalent AMSPAR/NVQ in administration Experience
Previous medical secretary experience and working knowledge of Medical Terminology Experience of dealing with the general public Experience of working in a busy environment Previous NHS experience Previous experience of Patient Administration systems Skills
Clear concise verbal and written communication skills Good customer care skills Ability to organise and prioritise workload Working knowledge of IT applications (e.g., e-mail, Excel, PowerPoint) Excellent telephone manner Detailed knowledge of patient pathways Personal Qualities & Attributes
Friendly and approachable Ability to cope well under pressure Flexible and adaptable Ability to work as part of a multidisciplinary team Ability to work on own initiative Well organised and methodical Ability to remain calm and objective and work well under pressure Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £31,081 to £33,665 a year per annum pro rata inclusive of HCAS
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We are looking for an experienced administrator with the ability to work as part of a team to join our Max Fax & Orthodontics Department to oversee the patient pathway from referral to treatment, along with other admin duties. The OMFS Department is complex and busy, with the successful applicant being a key player in ensuring it runs smoothly and effectively. The role involves building effective working relationships with clinical staff, regular contact with patients and a keen attention to detail. The role will be based at either our Barnet site or Chase Farm site, this is subject to change and will require cross site covering. Main duties of the job
General admin and clerical duties including answering phones, dealing with patient/GP/ colleague enquiries. Managing generic email account, validating and managing patient pathways. Monitoring Consultant annual leave and clinic cancellations. Actioning your EPR message centre. To be successful in this role:
Excellent written and communication skills. Good telephone manner. Sound organisational skills. Ability to work both in a team environment and autonomously. Excellent data entry skills are required for inputting data on the Cerner patient records system and/or database system. About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits to next level training, we make it easier to take your career to the top. Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Person Specification
Royal Free World Class Values
Demonstrable ability to meet the Trust Values Qualifications
Educated to GCSE standard or equivalent AMSPAR/NVQ in administration Experience
Previous medical secretary experience and working knowledge of Medical Terminology Experience of dealing with the general public Experience of working in a busy environment Previous NHS experience Previous experience of Patient Administration systems Skills
Clear concise verbal and written communication skills Good customer care skills Ability to organise and prioritise workload Working knowledge of IT applications (e.g., e-mail, Excel, PowerPoint) Excellent telephone manner Detailed knowledge of patient pathways Personal Qualities & Attributes
Friendly and approachable Ability to cope well under pressure Flexible and adaptable Ability to work as part of a multidisciplinary team Ability to work on own initiative Well organised and methodical Ability to remain calm and objective and work well under pressure Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £31,081 to £33,665 a year per annum pro rata inclusive of HCAS
#J-18808-Ljbffr
