Band 6 Deputy Dispensary Manager

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Full time
Location: Hampstead
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Job offered by: NHS
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Category:
The post holder will assist the Chief Pharmacy Technician - Patient Services in the delivery and development of an efficient dispensary service in line with CQC standards, demonstrating comprehensive communication and leadership skills. Main duties of the job

As Deputy Dispensary Manager you will, in conjunction with the Chief Technician, provide a full and comprehensive dispensing service to supply medications for patients undergoing treatment and discharge medications within the hospital. You will assist with the day-to-day running of services, management, and development of staff and service improvements within the Inpatient pharmacy at the Royal Free Hospital. We are looking for a GPhC qualified technician who is ready to develop themselves further in the management of service provision and staff. You will be a qualified or nearly qualified accredited checking Technician with significant post qualification hospital pharmacy experience. You would be familiar with JAC medicines management systems and automated robotic dispensing systems. Experience in undertaking audits, writing procedures, and operational management would be an advantage. You should have a confident, friendly, 'can do' attitude and the ability to forge relationships with a wide range of staff to enhance the comprehensive, wide-ranging Pharmacy services we provide in this large teaching hospital Trust. Given the expanded structure and nature of our Trust, there may be a need to visit on an occasional basis the Barnet and Chase Farm Pharmacy sites. About us

The Pharmacy departments of the Royal Free London NHS Trust are friendly, progressive, and expanding units dedicated to providing the highest standards of pharmaceutical care and service in this large, internationally renowned teaching hospital. Quality improvement and cost-effective, safe use of medicines is at the forefront of everything we do. We have over 300 staff working across the 3 sites in all areas of pharmacy. Pharmacy staff work across areas such as dispensary, stores, wards, outpatient clinics, satellite pharmacies, technical services, clinical trials, medicines advice service, and QC. Job responsibilities

1. CLINICAL RESPONSIBILITIES In conjunction with the Chief Technician Patient Services, provide a full and comprehensive dispensing service to supply medications for patients undergoing treatment within the hospital, to ensure maximum efficiency, safety, and economic drug use and to demonstrate professional accountability to enhance patient care. To ensure maximum efficiency, safety, and economic drug use through adherence to Trust policies and to demonstrate professional accountability to enhance patient care. To deliver an efficient Technician led pharmacy service and SLA services and to ensure the accurate and timely supply of medicines from Pharmacy dispensary and satellite dispensaries. To provide a safe and efficient service provision, timely ordering, and supply of medicines to meet medication requirements of patients and to meet Trust turnaround targets. Ensure the pharmacy dispensary is appropriately stocked, checked, and organized. Provision of comprehensive pharmaceutical advice and information to other health care professionals. To refer any queries beyond their competence to the ward or dispensary pharmacist. To communicate effectively with the multidisciplinary healthcare team on a range of medicine-related issues. To ensure the hospital formulary is adhered to and to provide advice and offer solutions when non-formulary/unlicensed drugs are prescribed. Ensuring adherence to hospital antimicrobial policy as well as other clinical protocols for the Trust. To ensure that stock is stored appropriately and regularly reviewed through the use of robot and JAC usage reports. To oversee the provision of Anaphylaxis Kits, Cyanide Poisoning kits, Emergency Crash Boxes, and Crash trolley stock throughout the hospital. To ensure robust communication in place with ward pharmacists, ward staff, and patients to discuss the availability and delivery time scale for medication. To monitor internal dispensing error rates and report on and devise strategies to resolve any problems identified and feedback to staff involved. Please see job description attached for full details. Person Specification

Royal Free World Class Values

Demonstrable ability to meet the Trust Values Education and professional qualifications

BTEC in Pharmaceutical Sciences (NVQ Pharmacy services Level 3) or equivalent CPPE or equivalent ACPT qualification or working towards Registration with the General Pharmaceutical Council (GPhC) NVQ A1 workplace assessor award or Educational Supervisor Experience

Broad technical pharmaceutical knowledge relating to promotion of high quality, efficient and cost-effective use of medicines Previous experience working as a ward based technician Experience of medicines reconciliation Experience of expenditure reporting Experience of undertaking audits Experience of writing SOPs Previous assessable experience/understanding of JAC Pharmacy Computer System (or equivalent) Experience of training and supervision Experience of project management Evidence of work in an operational management capacity Experience in recruitment and selection Experience of appraisals with feedback Skills and aptitudes

Broad understanding of the current issues in the NHS, especially in relation to pharmacy Demonstrate ability to plan, organise own workload Demonstrate ability to deal with conflict and complaints (with patients and staff of all levels). Demonstrate excellent verbal and written communication and interpersonal skills (with patients and staff of all levels). Numerate Ability to work independently and as a member of a team. Accredited to perform a final accuracy check on clinically screened prescriptions and requisitions Demonstrate proven ability to dispense accurately Demonstrate proven ability to counsel and give advice to patients/carers on complex medications. Excellent understanding of computerised systems of stock control management. Demonstrate ability to work towards set procedures. Demonstrate ability to assess and train staff. Methodical methods of working and good decision-making skills. Demonstrate ability to cope under pressure and handle several tasks at once. Demonstrate initiative particularly in relation to problem solving and ability to implement new initiatives/changes whilst maintaining departmental standards. Understanding of clinical risk and clinical governance Understanding of how to undertake medicines reconciliation Understanding of stock control Demonstrate ability to meet and set deadlines. Ability to communicate effectively with the multidisciplinary team Personal qualities and attributes

Hard-working Ability to work in a stressful environment Well motivated Maintains an ongoing CPD portfolio Others

Ability to work late duties, weekends and Bank Holidays as per rota Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £44,806 to £53,134 a year per annum inclusive of HCAS

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