Band 6 Deputy Dispensary Manager

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Full time
Location: Hampstead
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Category:
Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients. Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation. Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Detailed job description and main responsibilities

1. CLINICAL RESPONSIBILITIES

In conjunction with the Chief Technician – Patient Services provide a full and comprehensive dispensing service to supply medications for patients undergoing treatment within the hospital, to ensure maximum efficiency, safety and economic drug use and to demonstrate professional accountability to enhance patient care. To ensure maximum efficiency, safety and economic drug use through adherence to Trust policies and to demonstrate professional accountability to enhance patient care. To deliver an efficient Technician led pharmacy service and SLA services and to ensure the accurate and timely supply of medicines from Pharmacy dispensary and satellite dispensaries. To provide a safe and efficient service provision, timely ordering and supply of medicines to meet medication requirements of patients and to meet Trust turnaround targets. Ensure the pharmacy dispensary is appropriately stocked, checked and organised. Provision of comprehensive pharmaceutical advice and information to other health care professionals. To refer any queries beyond their competence to the ward or dispensary pharmacist. To communicate effectively with the multidisciplinary healthcare team on a range of medicine-related issues. To ensure the hospital formulary is adhered to and to provide advice and offer solutions when non-formulary/unlicensed drugs are prescribed. Ensuring adherence to hospital antimicrobial policy as well as other clinical protocols for the Trust. To ensure that stock is stored appropriately and regularly reviewed through the use of robot and JAC usage reports. To oversee the provision of Anaphylaxis Kits, Cyanide Poisoning kits, Emergency Crash Boxes and ‘Crash’ trolley stock throughout the hospital. To ensure robust communication in place with ward pharmacists, ward staff and patients to discuss the availability and delivery time scale for medication. To monitor internal dispensing error rates and report on and devise strategies to resolve any problems identified and feedback to staff involved. Please see job description attached for full details.

Person specification

Royal Free World Class Values

Essential criteria

Demonstrable ability to meet the Trust Values. Education and professional qualifications

Essential criteria

BTEC in Pharmaceutical Sciences (NVQ Pharmacy services Level 3) or equivalent. CPPE or equivalent ACPT qualification or working towards. Registration with the General Pharmaceutical Council (GPhC). Desirable criteria

NVQ A1 workplace assessor award or Educational Supervisor. Medicines Management qualification or equivalent. Experience

Essential criteria

Significant post qualification hospital pharmacy experience. Broad technical pharmaceutical knowledge relating to promotion of high quality, efficient and cost-effective use of medicines. Previous experience working as a ward based technician. Experience of medicines reconciliation. Experience of expenditure reporting. Experience of undertaking audits. Experience of writing SOPs. Previous assessable experience/understanding of JAC Pharmacy Computer System (or equivalent). Experience of training and supervision. Desirable criteria

Experience of project management. Evidence of work in an operational management capacity. Experience in recruitment and selection. Experience of appraisals with feedback. Skills and aptitudes

Essential criteria

Broad understanding of the current issues in the NHS, especially in relation to pharmacy. Demonstrate ability to plan, organise own workload. Demonstrate ability to deal with conflict and complaints (with patients and staff of all levels). Demonstrate excellent verbal and written communication and interpersonal skills (with patients and staff of all levels). Numerate. Ability to work independently and as a member of a team. Accredited to perform a final accuracy check on clinically screened prescriptions and requisitions. Demonstrate proven ability to dispense accurately. Demonstrate attention to detail. Demonstrate proven ability to counsel and give advice to patients/carers on complex medications. Excellent understanding of computerised systems of stock control management. Demonstrate ability to work towards set procedures. Demonstrate ability to assess and train staff. Methodical methods of working and good decision-making skills. Demonstrate ability to cope under pressure and handle several tasks at once. Demonstrate initiative particularly in relation to problem solving and ability to implement new initiatives/changes whilst maintaining departmental standards. Understanding of clinical risk and clinical governance. Understanding of how to undertake medicines reconciliation. Understanding of stock control. Good negotiation skills. Demonstrate ability to meet and set deadlines. Ability to communicate effectively with the multidisciplinary team. Personal qualities and attributes

Essential criteria

Hard-working. Ability to work in a stressful environment. Well motivated. Maintains an ongoing CPD portfolio. Others

Essential criteria

Ability to work late duties, weekends and Bank Holidays as per rota. Computer literate. Covid-19 Vaccination Getting vaccinated, and getting a booster, remains the best defence against COVID-19. We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible. Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities. Please note: Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification. Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job. Interview arrangements will be communicated via email so please check your email regularly following the closing date. Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival. #J-18808-Ljbffr

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