Band 6 Deputy Dispensary Manager

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Full time
Location: London
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Category:
Our current vacancies

If you want to be part of the Royal Free London team, search our current vacancies below to find the job for you. Employer:

Royal Free London NHS Foundation Trust Employer type:

NHS Site:

Royal Free Hospital Town:

Hampstead Salary:

£44,806 - £53,134 per annum inclusive of HCAS Salary period:

Yearly Closing:

02/01/2025 23:59 Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients. Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation. Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff. Job overview

The post holder will assist the Chief Pharmacy Technician - Patient Services in the delivery and development of an efficient dispensary service in line with CQC standards, demonstrating comprehensive communication and leadership skills. Main duties of the job

As Deputy Dispensary Manager you will, in conjunction with the Chief Technician, provide a full and comprehensive dispensing service to supply medications for patients undergoing treatment and discharge medications within the hospital. You will assist with the day to day running of services, management and development of staff and service improvements within the Inpatient pharmacy at the Royal Free Hospital. We are looking for a GPhC qualified technician who is ready to develop themselves further in the management of service provision and staff. You will be a qualified or nearly qualified accredited checking Technician with significant post qualification hospital pharmacy experience. You would be familiar with JAC medicines management systems and automated robotic dispensing systems. Experience in undertaking audits, writing procedures and operational management would be an advantage. You should have a confident, friendly, “can do” attitude and the ability to forge relationships with a wide range of staff to enhance the comprehensive, wide ranging Pharmacy services we provide in this large teaching hospital Trust. Given the expanded structure and nature of our Trust there may be a need to visit on an occasional basis the Barnet and Chase Farm Pharmacy sites. Working for our organisation

The Pharmacy departments of the Royal Free London NHS Trust are friendly, progressive, and expanding units dedicated to providing the highest standards of pharmaceutical care and service in this large, internationally renowned teaching hospital. Quality improvement and cost-effective, safe use of medicines is at the forefront of everything we do. We have over 300 staff working across the 3 sites in all areas of pharmacy. Detailed job description and main responsibilities

1. CLINICAL RESPONSIBILITIES In conjunction with the Chief Technician – Patient Services provide a full and comprehensive dispensing service to supply medications for patients undergoing treatment within the hospital, to ensure maximum efficiency, safety and economic drug use and to demonstrate professional accountability to enhance patient care. To ensure maximum efficiency, safety and economic drug use through adherence to Trust policies and to demonstrate professional accountability to enhance patient care. To deliver an efficient Technician led pharmacy service and SLA services and to ensure the accurate and timely supply of medicines from Pharmacy dispensary and satellite dispensaries. To provide a safe and efficient service provision, timely ordering and supply of medicines to meet medication requirements of patients and to meet Trust turnaround targets. Ensure the pharmacy dispensary is appropriately stocked, checked and organised. Provision of comprehensive pharmaceutical advice and information to other health care professionals. To refer any queries beyond their competence to the ward or dispensary pharmacist. To communicate effectively with the multidisciplinary healthcare team on a range of medicine-related issues. To ensure the hospital formulary is adhered to and to provide advice and offer solutions when non-formulary/unlicensed drugs are prescribed. Ensuring adherence to hospital antimicrobial policy as well as other clinical protocols for the Trust. To ensure that stock is stored appropriately and regularly reviewed through the use of robot and JAC usage reports. To oversee the provision of Anaphylaxis Kits, Cyanide Poisoning kits, Emergency Crash Boxes and ‘Crash’ trolley stock throughout the hospital. To ensure robust communication in place with ward pharmacists, ward staff and patients to discuss the availability and delivery time scale for medication. To monitor internal dispensing error rates and report on and devise strategies to resolve any problems identified and feedback to staff involved. Please see job description attached for full details. Person specification

Royal Free World Class Values

Demonstrable ability to meet the Trust Values Education and professional qualifications

BTEC in Pharmaceutical Sciences (NVQ Pharmacy services Level 3) or equivalent CPPE or equivalent ACPT qualification or working towards Registration with the General Pharmaceutical Council (GPhC) NVQ A1 workplace assessor award or Educational Supervisor Experience

Broad technical pharmaceutical knowledge relating to promotion of high quality, efficient and cost-effective use of medicines Previous experience working as a ward based technician Experience of medicines reconciliation Experience of expenditure reporting Experience of undertaking audits Experience of writing SOPs Previous assessable experience/understanding of JAC Pharmacy Computer System (or equivalent) Experience of training and supervision Experience of project management Evidence of work in an operational management capacity Experience in recruitment and selection Experience of appraisals with feedback Skills and aptitudes

Broad understanding of the current issues in the NHS, especially in relation to pharmacy Demonstrate ability to plan, organise own workload Demonstrate ability to deal with conflict and complaints (with patients and staff of all levels). Demonstrate excellent verbal and written communication and interpersonal skills (with patients and staff of all levels). Ability to work independently and as a member of a team. Accredited to perform a final accuracy check on clinically screened prescriptions and requisitions Demonstrate proven ability to dispense accurately Demonstrate attention to detail Demonstrate proven ability to counsel and give advice to patients/carers on complex medications. Excellent understanding of computerised systems of stock control management. Demonstrate ability to work towards set procedures. Demonstrate ability to assess and train staff. Methodical methods of working and good decision-making skills. Demonstrate ability to cope under pressure and handle several tasks at once. Demonstrate initiative particularly in relation to problem solving and ability to implement new initiatives/changes whilst maintaining departmental standards. Understanding of clinical risk and clinical governance Understanding of how to undertake medicines reconciliation Understanding of stock control Demonstrate ability to meet and set deadlines. Ability to communicate effectively with the multidisciplinary team Personal qualities and attributes

Ability to work in a stressful environment Maintains an ongoing CPD portfolio Others

Ability to work late duties, weekends and Bank Holidays as per rota Getting vaccinated, and getting a booster, remains the best defence against COVID-19. We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible. AT* - Apprenticeship Training . Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role. Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities. Please note: Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification. Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job. Interview arrangements will be communicated via email so please check your email regularly following the closing date. Name: Kelly Hopwood Job title: Chief Pharmacy Technician - Patient Services Email address: kelly.hopwood@nhs.net Telephone number: 020 7472 6306

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