The purpose of the role is to deliver highly specialist technical ER advice to investigations and improve delivery of cases by carrying out expert investigations across all staff groups to aid conclusions in a timely manner, and to make recommendations intended to prevent recurrence. It is to establish facts as guided by terms of reference for investigation not to apportion blame or liability.
This role will seek to improve investigation practice and standards across the wider RFL group through its own practice and delivery of training and continuous improvement.
The key responsibility of the post holder is to deliver (and to support others to deliver) expert investigations, ensuring full potential is harnessed to inform learning, a just and learning culture and patient safety improvement.
Main duties of the job
This investigatory role will provide a pivotal first-class investigatory service across the Trust, conducting investigations as directed by the Deputy / Head of Employee Relations, framing terms of reference, and engaging with divisional management teams.
In your specialist investigatory role you will be a member of the Employee Relations Team, and play a key role in supporting the review and development of policies, procedures, tools, training, quality assurance and quality improvement systems.
You will be working with highly complex, sensitive, and emotive information requiring analysis and interpretation to inform sound decision making by case managers.
You will be experienced and adept at working with all parties who have been involved in, and affected by, cases where investigation is deemed necessary and dealing with emotive and sensitive information which may also be contentious in nature.
Working to agreed deadlines ensuring that Trust policy and best practice is adhered to, you must be able to organise and plan in a flexible approach and managing workloads to ensure all investigations are completed in a timely manner ensuring that they are comprehensive, accurate and relevant.
This includes scheduling of meetings, attending hearings, preparing case papers, providing advice on cases and procedures where appropriate, and taking minutes of meetings if required and providing highly coherent written reports to be presented at hearings.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Royal Free World Class Values
Essential
Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential
Educated to a degree level or equivalent Extensive knowledge of specialist area, acquired through post graduate diploma or equivalent experience or investigator training plus further specialist knowledge or experience to postgraduate's level equivalent Evidence of continuing professional development
Desirable
Educated to masters level or equivalent level of experience of working at a senior level CIPD
Experience
Essential
Investigation experience in a complex, multi-disciplinary and culturally diverse organization Experience of operating effectively in a customer facing environment Up to date knowledge of employment legislation and understanding of the risks of non-compliance Experience and knowledge on HR policies and procedures and best practice and how to apply them Experience of judging or reviewing against a standard
Desirable
Experience and knowledge on Agenda for Change and Medical & Dental Terms and Conditions of Employment Experience of working in a multi-unionized environment Experience of preparing Employment Tribunal information
Skills and aptitudes
Essential
Able to plan and organize the work themselves and others to ensure the achievements of targets and outcomes Ability to work to tight deadlines Developed questioning skills Works within own limits of competence and understands sources of potential support and expertise and how to access this (e.g. medical, financial) Ability to seek out and reference relevant standards (e.g. NICE, NMC, GMC) High level of interpersonal and communication skills, including the ability to interview witnesses who may be vulnerable Ability to interpret relevant guidance documentation and standards Ability to judge relevance of information collected during investigation Ability to give weight to (prioritise importance of) relevant evidence gathered Ability to judge credibility of witnesses Ability to ensure safeguards are in place to avoid breaches of confidentiality Ability to structure and write a comprehensive report which answers the questions in the terms of reference Able to analyse complex information and identify appropriate recommendations Well developed influencing and negotiation skills Basic IT skills
Personal Qualities & attributes
Essential
A strong customer focus Resilient and objective in challenging situations High levels of personal influence Interested in continuous professional development for the role
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
Enfield Civic Centre Silver Street Enfield EN1 3XA
Any attachments will be accessible after you click to apply.
391-RFL-6964919
#J-18808-Ljbffr
This role will seek to improve investigation practice and standards across the wider RFL group through its own practice and delivery of training and continuous improvement.
The key responsibility of the post holder is to deliver (and to support others to deliver) expert investigations, ensuring full potential is harnessed to inform learning, a just and learning culture and patient safety improvement.
Main duties of the job
This investigatory role will provide a pivotal first-class investigatory service across the Trust, conducting investigations as directed by the Deputy / Head of Employee Relations, framing terms of reference, and engaging with divisional management teams.
In your specialist investigatory role you will be a member of the Employee Relations Team, and play a key role in supporting the review and development of policies, procedures, tools, training, quality assurance and quality improvement systems.
You will be working with highly complex, sensitive, and emotive information requiring analysis and interpretation to inform sound decision making by case managers.
You will be experienced and adept at working with all parties who have been involved in, and affected by, cases where investigation is deemed necessary and dealing with emotive and sensitive information which may also be contentious in nature.
Working to agreed deadlines ensuring that Trust policy and best practice is adhered to, you must be able to organise and plan in a flexible approach and managing workloads to ensure all investigations are completed in a timely manner ensuring that they are comprehensive, accurate and relevant.
This includes scheduling of meetings, attending hearings, preparing case papers, providing advice on cases and procedures where appropriate, and taking minutes of meetings if required and providing highly coherent written reports to be presented at hearings.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Royal Free World Class Values
Essential
Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential
Educated to a degree level or equivalent Extensive knowledge of specialist area, acquired through post graduate diploma or equivalent experience or investigator training plus further specialist knowledge or experience to postgraduate's level equivalent Evidence of continuing professional development
Desirable
Educated to masters level or equivalent level of experience of working at a senior level CIPD
Experience
Essential
Investigation experience in a complex, multi-disciplinary and culturally diverse organization Experience of operating effectively in a customer facing environment Up to date knowledge of employment legislation and understanding of the risks of non-compliance Experience and knowledge on HR policies and procedures and best practice and how to apply them Experience of judging or reviewing against a standard
Desirable
Experience and knowledge on Agenda for Change and Medical & Dental Terms and Conditions of Employment Experience of working in a multi-unionized environment Experience of preparing Employment Tribunal information
Skills and aptitudes
Essential
Able to plan and organize the work themselves and others to ensure the achievements of targets and outcomes Ability to work to tight deadlines Developed questioning skills Works within own limits of competence and understands sources of potential support and expertise and how to access this (e.g. medical, financial) Ability to seek out and reference relevant standards (e.g. NICE, NMC, GMC) High level of interpersonal and communication skills, including the ability to interview witnesses who may be vulnerable Ability to interpret relevant guidance documentation and standards Ability to judge relevance of information collected during investigation Ability to give weight to (prioritise importance of) relevant evidence gathered Ability to judge credibility of witnesses Ability to ensure safeguards are in place to avoid breaches of confidentiality Ability to structure and write a comprehensive report which answers the questions in the terms of reference Able to analyse complex information and identify appropriate recommendations Well developed influencing and negotiation skills Basic IT skills
Personal Qualities & attributes
Essential
A strong customer focus Resilient and objective in challenging situations High levels of personal influence Interested in continuous professional development for the role
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
Enfield Civic Centre Silver Street Enfield EN1 3XA
Any attachments will be accessible after you click to apply.
391-RFL-6964919
#J-18808-Ljbffr
