Operational support and management for the Case Managers and Health and Social Prescribing Co-ordinators. Working with other Case Managers to provide cover for GP practices during periods of absence and leave, ensuring there is service cover and clear escalation processes for practice teams to contact.
Leading and developing others through role modelling improved and evidence-based practice. Providing supportive and facilitative clinical leadership in ICT/INT forums. Manage the day-to-day, ongoing delivery and development of the service that is responsive, high quality, value for money, and meets service specifications.
Responsible for service delivery metrics, monitoring of performance activity reports i.e. referrals, hub/home visits, care plans, outcomes, and utilisation.
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Responsible for service delivery metrics, monitoring of performance activity reports i.e. referrals, hub/home visits, care plans, outcomes, and utilisation.
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