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Employer:
Mars
Location:
Slough, Berkshire, United Kingdom
Salary:
Competitive
Closing date:
23 Jan 2025
Sector:
Manufacturing
Role:
Senior Executive
Contract Type:
Permanent
Hours:
Full Time
Job Description:
The BDS Product Senior Analyst will provide services to guarantee excellent support for the recently implemented SAP Central Finance and PaPM applications, focusing on customer satisfaction and delivering business value. This includes acting as the lead and escalation point for these applications in the Europe region, maintaining strong relationships with diverse stakeholders, managing IT services, delivering continuous improvements/projects, and vendor management. This role will be part of the Business Delivery Services team based in the UK.
What are we looking for?
5+ years of experience in SAP Finance and/or Central Finance
Effective English communication skills including written, verbal, and presentation
Ability to collaborate with global teams
Flexibility as priorities change, adaptability to change, and ability to accept ambiguity
Ability to collaborate and work closely with different stakeholder levels
Ability to manage vendors and resources to achieve deliverables
Established skills in time management, multi-tasking, and prioritization of work
Familiarity with DevOps/ITIL
What would be your key responsibilities?
Manage business demands (CIPs, projects, major incidents, special requests)
Manage escalation of incidents/requests/problems/demands from business
Involvement in transformational programs/projects to provide functional and technical expertise, collaborating from design to go live of products, including executing Service Introduction role when needed
Manage service of 3rd Party vendors based on operational excellence, with accountability for service metrics (SLAs, availability, performance, etc.) and ensuring high-quality services
Strong collaboration with business to ensure proper prioritization
Identify and develop automation opportunities across business processes
Identify, propose, and develop improvements for products and services in the Central Finance and PaPM applications as part of the Problem Management process
Ensure 3rd Party follows IT service management best practices
Assist with change management activities, including releases and production slots
Execute functional quality assurance and approvals for the Central Finance and PaPM applications, when required
Collaborate with the team in different activities, and act as backup for peers when required, to guarantee global coverage
Collaborate with the team to enhance associate experience and work-life balance
What can you expect from Mars?
Work with over 130,000 diverse and talented Associates, all guided by the Five Principles
Join a purpose-driven company, striving to build the world we want tomorrow, today
Best-in-class learning and development support from day one, including access to our in-house Mars University
An industry competitive salary and benefits package, including company bonus
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
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Employer:
Mars
Location:
Slough, Berkshire, United Kingdom
Salary:
Competitive
Closing date:
23 Jan 2025
Sector:
Manufacturing
Role:
Senior Executive
Contract Type:
Permanent
Hours:
Full Time
Job Description:
The BDS Product Senior Analyst will provide services to guarantee excellent support for the recently implemented SAP Central Finance and PaPM applications, focusing on customer satisfaction and delivering business value. This includes acting as the lead and escalation point for these applications in the Europe region, maintaining strong relationships with diverse stakeholders, managing IT services, delivering continuous improvements/projects, and vendor management. This role will be part of the Business Delivery Services team based in the UK.
What are we looking for?
5+ years of experience in SAP Finance and/or Central Finance
Effective English communication skills including written, verbal, and presentation
Ability to collaborate with global teams
Flexibility as priorities change, adaptability to change, and ability to accept ambiguity
Ability to collaborate and work closely with different stakeholder levels
Ability to manage vendors and resources to achieve deliverables
Established skills in time management, multi-tasking, and prioritization of work
Familiarity with DevOps/ITIL
What would be your key responsibilities?
Manage business demands (CIPs, projects, major incidents, special requests)
Manage escalation of incidents/requests/problems/demands from business
Involvement in transformational programs/projects to provide functional and technical expertise, collaborating from design to go live of products, including executing Service Introduction role when needed
Manage service of 3rd Party vendors based on operational excellence, with accountability for service metrics (SLAs, availability, performance, etc.) and ensuring high-quality services
Strong collaboration with business to ensure proper prioritization
Identify and develop automation opportunities across business processes
Identify, propose, and develop improvements for products and services in the Central Finance and PaPM applications as part of the Problem Management process
Ensure 3rd Party follows IT service management best practices
Assist with change management activities, including releases and production slots
Execute functional quality assurance and approvals for the Central Finance and PaPM applications, when required
Collaborate with the team in different activities, and act as backup for peers when required, to guarantee global coverage
Collaborate with the team to enhance associate experience and work-life balance
What can you expect from Mars?
Work with over 130,000 diverse and talented Associates, all guided by the Five Principles
Join a purpose-driven company, striving to build the world we want tomorrow, today
Best-in-class learning and development support from day one, including access to our in-house Mars University
An industry competitive salary and benefits package, including company bonus
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
#J-18808-Ljbffr
