Employer: Surrey Heath Borough Council
Reference: FCS/24/291301
Working Pattern: Flexible Hours, Full Time
Hours: 37 hours
Salary: £28,247- £33,085 per annum
DBS Check: Yes
Location: Surrey Heath House, Camberley, Hybrid Working, Surrey, Hampshire
Grade SH04
Join Surrey Heath Borough Council and be part of an organisation committed to delivery through meaningful community engagement and excellent customer service. We have a friendly and supportive staff culture with people who want to help make a real difference in our community for everyone that lives and works here. We embrace a culture of innovation and creativity welcoming new ideas. We support a work life balance with options for flexible and hybrid working.
About the Role
As a Benefits Assessment Officer, your main role will be to assess Housing Benefit and Council Tax Reduction claims accurately and within performance deadlines, as well as dealing with customers both face to face and on the telephone. About You
We are looking for an enthusiastic, committed and well-organised team player to join us in delivering a professional and exceptional Revenues and Benefits service to the public. You must be reliable, confident and able to work under pressure. You will have experience of dealing with customer enquiries both in person and on the telephone. Additional Information
Benefits We are committed to providing a healthy work-life balance for our employees, with hybrid working and other flexible working arrangements on offer. A laptop and mobile phone will be provided for your role if applicable. We offer a generous benefits package including a minimum of 24 days’ annual leave rising to 29 days after 5 years’ service, plus Bank Holidays, a generous local government pension scheme, free parking for all employees and payment of a professional membership fee. As well as subsidised gym membership at our local Places Leisure Centre and great savings from supermarkets, shopping, cycle to work schemes and holidays via the My Staff Shop scheme. Contact details Our Commitment Surrey Heath Borough Council is committed to equality of opportunity in employment and service delivery and welcomes applications from all sectors of the community. We are also open to conversations about flexible working on many of our roles, so please feel free to ask us about working patterns during the recruitment process. NO AGENCY CALLS PLEASE
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As a Benefits Assessment Officer, your main role will be to assess Housing Benefit and Council Tax Reduction claims accurately and within performance deadlines, as well as dealing with customers both face to face and on the telephone. About You
We are looking for an enthusiastic, committed and well-organised team player to join us in delivering a professional and exceptional Revenues and Benefits service to the public. You must be reliable, confident and able to work under pressure. You will have experience of dealing with customer enquiries both in person and on the telephone. Additional Information
Benefits We are committed to providing a healthy work-life balance for our employees, with hybrid working and other flexible working arrangements on offer. A laptop and mobile phone will be provided for your role if applicable. We offer a generous benefits package including a minimum of 24 days’ annual leave rising to 29 days after 5 years’ service, plus Bank Holidays, a generous local government pension scheme, free parking for all employees and payment of a professional membership fee. As well as subsidised gym membership at our local Places Leisure Centre and great savings from supermarkets, shopping, cycle to work schemes and holidays via the My Staff Shop scheme. Contact details Our Commitment Surrey Heath Borough Council is committed to equality of opportunity in employment and service delivery and welcomes applications from all sectors of the community. We are also open to conversations about flexible working on many of our roles, so please feel free to ask us about working patterns during the recruitment process. NO AGENCY CALLS PLEASE
#J-18808-Ljbffr
